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Parks Motor Sales Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (53 reviews)
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Sales hours:
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Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
New (931) 683-0586 (931) 683-0586
Used (931) 683-0585 (931) 683-0585
Service (931) 683-0582 (931) 683-0582

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (53 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Parks Motor Sales Inc from DealerRater.

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Grease left on the outside of the door and black s

No respect for other people?s vehicle. There mechanics need to be taught not to touch the doors or the headliner especially with grease on there hands.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Oh no!!! This is not ok with us either. We have processes and protective tools we use to make sure we do not leave dirt or grease on our customers vehicles when we service them but it looks like we messed up this time. We are very very sorry that this happened. Please call me at the dealership Monday and we will see what we can do to make it right. We failed you and we are sorry. Please reach out. We will try to figure out who left this review and reach out to you too. - Robert Rogers General Manager 9313885843

Excellent experience at Parks Motor Sales

Just picked up a brand new 2017 GMC Canyon All Terrain yesterday evening. From beginning to end this dealership and the staff made my time there outstanding . Robert Rogers and Wayne Webster both made sure I understood every single in and out of my deal. I worked in the industry for 2 yrs and I can tell you experiences like this only happen when the people you work with truly care. Thank you so much Parks Motor Sales !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words. For 60 years the Parks Motors Family have strived to insure customer clarity and making the purchase process a stress free and fun experience!!! We really do appreciate our customers and consider you a part of the family!!

Great place to do business!

They have always treated us very well. Bought several vehicles from them and use them for service too. They do what they say there gonna do every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your business and thanks for the kind words. For over 50 years we have always put the customer first and making sure the experience is a GREAT ONE!!!

Great Experience!

Great to deal with such a great group of people in such a positive atmosphere. Robert and his crew do a tremendous job of building a relationship with the customer, instead of just looking at them for another sale. I truly feel the approach at Parks Motor Sales is to develop a customer for life! Very refreshing in today's world.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the kind words. We always consider our customers as part of the "family" and strive to forwarding that tradition for years to come!!

Awesome Job!!!!

Mitch was awesome, best car buying/lease experience I have ever gone through. He deserves a bonus for putting the customer first! We will only shop at Parks from now on. Thank you to Mitch and the Parks team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your shout out!! We strive on customer service and making your buying experience the best it can be!!

Excellent Customer Service

Everyone we spoke to in the service department was very professional and honest. The guys were attentive to our concerns about our out-of-warranty vehicle. Our vehicle was diagnosed thoroughly and the repairs were completed quickly. Wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fantastic service!

We are so thankful for the folks who work in the service department! We had the pleasure to meet Marty Gulley (and others) who walked us through each step of the process. In addition to our purchasing wiper blades, having the routine service done, they were also able to find the cause of a leak in the a/c system and repair it in record time. Due to our afternoon appointment at this dealership and the extensive repair that was necessary, we were loaned a marvelous GMC Terrain until the following morning so that we would not be without a vehicle in the overnight hours. Our 2011 GMC Terrain was all set for our pickup by 8 AM the following day. That was amazing! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service!

Had to have a Warranty repair on my vehicle and Chris and Colby in the service dept were so nice and helpful and got me right in a loaner car and had my car done the same day!! Love this dealership. They've got a customer for life now.. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Park Motors is the best!

By far Parks is the best dealer I've ever dealt with. I have had quite a bit of issues with my 2011 Terrain, no fault of Parks, just multiple recalls and other issues. I had moved out of state to Michigan for 1.5 years and tried several dealers to compare to Parks and I didn't find one that could come close to comparing. Parks always goes above and beyond. I actaully was thinking of buying a Chrystler product because of the issues with my Terrain however I have came to a conclusion that I will buy another GM product just so that I can deal with Parks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Parks Motor Service

Everyone at the dealership is very pleasant and friendly. Chris the service rep is always helpful and pleasant to speak with when I need to explain something. I've walked up front and the lady up front and some of the salesman always speak and talk with me. Parks is a very nice and great place to get my vehicle worked on. Thank you Chris and folks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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