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Paramount Ford

(2,414 reviews)
Visit Paramount Ford
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2021 state dealer award 2021 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 694-8157 (888) 694-8157
Used (888) 306-4752 (888) 306-4752
Service (866) 303-5651 (866) 303-5651

Reviews

(2,414 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Ford from DealerRater.

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Rating my experience buying a new car.

I have dealt with Mike for several years now and have the highest respect for him and he will continue having my business in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Eddie, you have been doing business with Mike and Paramount Hyundai Ford of Valdese for years and your review about us is truly appreciated. Enjoy your new car that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Best regards, Russell Childers | Sales Manager | rchilders@paramountauto.com

Overall wonderful experience

The excellent rating given to this dealership was because they offered just a positive atmosphere and they easily aided us through the car buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your excellent rating! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Russell Childers | Sales Manager | rchilders@paramountauto.com

Carswell

After a great experience purchasing our Hyundai Sonata, we were considering a new car. We came back to see Michael Connell and if he could help us. He located just what we were looking for and arranged for us to test it out the very next day! Another wonderful experience with excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for providing us with feedback regarding your recent visit! Michael is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new car! Best, Russell Childers | Sales Manager | rchilders@paramountauto.com

Excellent Dealership

This is our second new car buy from Paramount, both have been Hyundai's. I will have to say, we have always been treated like we were first class customers. The staff has been helpful and professional. Alissa was a great help and very knowledgeable about the vehicle we purchased. I have had all of my service and repair work performed at their dealership and would highly recommend it to all. Will be back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! We'll be sure to thank Alissa and the rest of the team and share your kind words. Please come back and see us again in the future with anything else you might need. Take care! Best, Russell Childers | Sales Manager | rchilders@paramountauto.com

Very laid back and no hassle experience

Great dealership with a very responsive team. Didn't get the lot shark salesman vibe I do at other car dealerships. Will definitely do business there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Thank you again and we look forward to working with you again in the future! Best, Russell Childers | Sales Manager | rchilders@paramountauto.com

Great First Time Buyer Experience

I was a first time buyer and they worked with me on price, warranty, and helped me find exactly what I wanted. I fell in love with a car a little above budget but they worked with me so I could have the car of my choice! Very pleased to work with a great group of people. Grateful for this service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi! It’s wonderful to hear that our team was able to help accommodate your needs and got you the exact car you wanted. We’re also grateful that you chose Paramount Hyundai Ford of Valdese. If there is anything more that we can do please come back and see us again. Take care! Best, Russell Childers | Sales Manager | rchilders@paramountauto.com

Car buying experience

Alissa was awesome and this was one of the best car buying experiences I've ever had! We drove from SC and I will recommend this dealership to all my friends in SC. My husband and I value integrity and so does this dealership. Thanks for restoring our faith in the car buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Alissa is a great asset and we're thankful to have her on our team. We appreciate your business and be sure to like our page to catch great service specials! Best, Russell Childers | Sales Manager | rchilders@paramountauto.com

Great experience!

Brent and Scott both made the ever so dreadful car buying experience so much better for us! After a full day of multiple car lots we were more than pleased with the friendly and efficient service here! Couldn't be happier with our vehicle or the service! Will definitely return in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We’re glad to hear that you were pleased with your visit. We appreciate Brent and Scott as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. Please feel free to reach out to us if you have any concerns or questions in the future! All the best, Russell Childers | Sales Manager | rchilders@paramountauto.com

"E" is for Effortless and Easy

Michael Connell was a pleasure to work with. Getting the vehicle I was looking for was made easy and required very little effort on my part. I didn't even have to leave my office. Now that's how to shop for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jeff. thank you and congratulations on your purchase! We are so very pleased that we could make your car buying experience easy and hassle free. I will be sure to pass along your praises to Michael and all of us hope to see you again when the time comes to service your car. All the best, Russell Childers | Sales Manager | rchilders@paramountauto.com

great service

Dealt with brent buff and scott mckinney and treated great. Would highly recomend to friends looking for a new vehicle.great place to buy a new ford truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Brent and Scott are great assets and we're thankful to have them on our team. We appreciate your business and be sure to like our page to catch great service specials! All the best, Russell Childers | Sales Manager | rchilders@paramountauto.com