Reviews
USED Hyndai Genesis
Teng Lee, the internet sales manager, was GREAT to work with even though we could not close the deal. Very helpful and considerate people to deal with.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Robert, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Mrs Hayes
My experience was a pleasant one. No pressure to buy, I told my sales representative what I was looking for and he found what I wanted,
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Continued good service at Parkway Ford!
On a busy day at Parkway Ford - appreciated the short wait for our scheduled appointment for tire change.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your business and hope that you will continue to use us as your main source of service and vehicle purchase.
Service Experience
This issue was a little more difficult to diagnose, but my service team came through and repairs were done well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David, it is great to read such wonderful comments about your recent experience with us! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Routine maintenance service
Only one improvement to suggest; a free car wash. Excellent service provided by staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New car purchase
I appreciated the network developed by FORD dealers in the MidAtlantic. For my optimal car choice, there were few available options. It was a very busy time of year to purchase and obtain car.
- Customer service 3.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your business.
William
Your service dept is awesome that is the main reason I bought my car there Frankie and JB do a great job squeezing me in when I can't make an appointment and taking care of any concerns that I have. As long as they continue the excellent service that I constantly receive I will continue to come.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great dealership, great experience
I had a great experience at this dealership! They were extremely friendly and courteous as well as quick and efficient! I drove over 2 hours and needed to get in an out and they most definitely assisted me with doing that. All the paper work was already almost done once I arrived and I got a GREAT deal! Once I test drove my vehicle and noticed something wasn't quite right, the service manager came right out and drove it, took it right back to the shop found the problem and fixed it in about an hour! This was by far the best car buying experience I have had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business.
Oil change and tire rotation
Great service and completed on time! I have bought a Ford f-150 here and had my wife's Chevy equinox services here. Great every time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Escape Man
Great experience they found the car I wanted and didn't get a great price but I like dealing with hometown Dealer .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your business and always strive to make sure our guests gets the best deal possible.