Reviews
Excellent!
Working with this dealership was a pleasure. I had a special circumstance and they were able to work with me to achieve a great deal with me. Much thanks and I would highly recommend this dealership for new or used cars. I worked with mike mattocks and he was very professional and had excellent knowledge of my vehicle. Two thumbs up for sure!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Brice, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!
A Fantastic Experience
A Fantastic Experience, great selection and great prices. The salesman was very informative and friendly. I would definitely refer anyone I know in this area, or not in this area. It would definitely be worth the drive to work with this friendly and professional dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Truck
No hassle when buying a vehicle. Everyone was very friendly. If they couldn’t answer your question they would find somebody who could answer it for you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people to work with
Parkway Ford/Lincoln worked well with my impatience to get my new Navigator. But it was worth waiting for. I Love It. Very friendly and efficient personnel in all areas. Thank you for making this a plesant experience..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellant service
Salesman was very helpful and worked really hard to find us the best vehicle for the price .Really payed attention to our needs.Found us just what we were looking for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Exceptional customer service
Without a hassle I was able to select a car and have the paperwork drawn up quickly. The process was smooth and I appreciated the exceptional customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing
I have been doing business with Parkway Ford for the last 30 years. I do not recall ever having a problem that they did not handle. I always get my vehicle serviced there because I know it will be done right. The staff are always friendly and helpful. At Parkway in Lexington ( which is the location I have used for the last 4 years, the staff there is top notch. Especially Robert Craven ( sales) and Jennifer Clodfelter ( customer service) and Frankie and J.B. in service. Went in to buy a new truck yesterday and all in all it took around 3 hours. That included me deciding on which one, the paperwork and the cleanup and out the door. I am not an employee nor do I get anything for this review. Its just the plain ole truth.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Recall and service
Great service. Frankie does a good job. Nice cleanup and timely.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, we appreciate your feedback of our Staff's outstanding service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Good Service
I am pleased with my experience at Parkway Ford. They got the parts in in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Danny, we are very happy to have provided you with such a positive service experience! Please let us know if there is ever anything else we can do for you! Safe travels!
Nice experience
Henry worked hard to meet our needs with a good car that filled all our requirements, thank you we appreciate all your efforts and work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
