Florence and White Ford

4.7 stars / i liked the honesty and personality of every sales person i tallkrd to and will continue to do business with them

I love the brand new Edge I just bought! I am a repeat customer of Florence & White Ford. We buy all of our vehicles there because the buying experience is so quick and easy and the people and so fun, yet professional. Special Thanks to Jimmy and Adria White for making our experience so great!

i found the ford 150 I wanted on cars.com from this dealership in april 14...I had a trade and we worked up a deal so I drove over 500 miles one way to buy from this dealership...everything went fine for a couple of months until the condenser coil went out and had to be replaced(on a truck with less than 60k miles) then 6 months later the water pump went out...asked the mechanic and he said looked like the truck had been wrecked.....so few months later our family added a member and i needed more room so i decided to get an expedition...when i go to trade in the truck the dealership said the carfax report said the truck had been in a accident(moderate front end damage with airbag deployment) and wanted to offer me way less than it should be worth...i contact JOHN PETERS who said he would take care of this problem and i let him jack me around for a week before deciding to go ahead and take my losses and trade it in for way less than blue book.....i am very disappointed in this dealership because 1. they didn't disclose that i was buying a used truck that had a bad carfax 2. when i contacted JOHN PETERS he wouldn't do what he said...the moral of this story......CHECK CARFAX!!!!!!!!!!!

Went to look for new car & got exactly what we wanted. Thank you to Josh & Mark for taking such good care of us and our needs. We purchased a 2016 Ford Fusion & are very satisfied. Thank you guys and Florence and White Ford for everything you did for us. It was the best car buying experience I ever had.

Called about a car and talked to a salesman by the name of Harvey Cade. I am not ready to buy yet. But he was a fantastic person to talk to. Very friendly and helped me with any questions I had. When I go back I will be choosing him during my buying process!

I have been buying cars for over 35 years and have never been treated with such kindness and fairness. Every person I dealt with at Florence and White Ford were incredible. They went out of their way to make sure my needs were met. They took care of everything for me, making the car buying experience easy. I hate buying cars but Jim Florence and Aidra White took all the pain out of buying a car. This is the second car I have bought from them and will definitely give them my business again.

I recently bought a 2015 Ford Fiesta with the help of John Peters. John was very courteous and helpful, working to get me an exceptional deal on an amazing vehicle. The entire process was smooth and handled very professionally with all my questions answered. This was my first new car purchase, and it could not have gone any better. I thank John Peters and Florence and White Ford.

I'm trying to work with Florence & White at this time.. I traded a car off with them an am now 5k upside down.. It was through one of the special deal weekends .It was the salesman that was the issue ,now let's see if they try to fix this.. Been back once trying to trade but owe to much on a car I purchased just a month ago.. Waiting now to see what happens here.. I will sure make you I fix this review,if they fix my problem..Billy

Called about car. They responded quickly and accurately. Good job.

I did a review after purchasing a 2013 Nissan Rogue from Craig Jones back earlier this year and I was impressed then with Craig Jones with Florence & White Ford in Smithville, TN. Craig followed up on a regular basis after the sale for over two months to make sure that I was completely satisfied with my purchase. Most dealerships make the sale and that's the last you hear from them. These people truly care about relationship and going the second mile to serve their customers and not in just making a sale. I have to say that Florence & White Ford EARNS your business by walking out what they talk. It's refreshing to see that they're "old school" when it comes to traditional core values of hard work and commitment to build their business with the utmost of integrity. You can buy a car anywhere but you can't get this level of service and dedication anywhere. To borrow from Arnold Schwarzenegger's famous line ... "I'll be back .... " when I get ready to purchase my next vehicle.