Florence and White Ford

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
74 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 27, 2019

    There are so nice till they get your money,then its the door in your face.They have different employees every time I call or stop. The service is bad.They... say they do all the safety checks but I caught them lying about what was done. Do your self a favor and go elsewhere,even a real small dealership is better than this hole.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    May 4, 2019

    Aaron Dodson is the best sales person and will do anything to get your business and keep your business. He is very knowledgeable and very helpful!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 16, 2018

    My wife and I went in looking around and ended up buying a new leftover for a very nice price. All staff were very nice and professional, if there service... department is just as good we’ll be all set but hopefully we won’t need to find out.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Brett, Thanks for taking time to write a review about us. We appreciate your feedback and are happy to hear that you and your wife had such a ple...asant buying experience at our dealership. We look forward to assisting you with any of your vehicle needs in the future. Take care, Adria White Internet Manager

  • 5.0 out of 5
    May 4, 2019

    Florence and white is a good place to buy they listen to what you need and they go to the extreme to get you in to a good vehicle they have good... quality people that work there

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 3, 2019

    Thank you Aaron Dodson and sales team at Florence and white Ford in smithville tn for helping me get a good deal on my new truck. They were very helpful... and courteous and honest people.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 3, 2019

    aaron dodson was a superb salesman. he helped us get into a new car when we didn't think it was possible. he spent the time that was necessary to make... it happen. we will always be grateful to him.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 5, 2019

    Aaron Dodson was a great salesman. He got me in the car I wanted at a price I could afford! I highly recommend Florence and White Ford

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 4, 2019

    Wont find a better group of people. Great service all the way around from sales to service. Highly recommend. The best experience I've ever had buying... a vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 4.0 out of 5
    April 1, 2019

    I was in a hurry for work the day I bought the car. But they were nice enough to let me come back for a detailing and a fill up a few days later!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 4.0 out of 5
    March 28, 2019

    I just want to start out apologizing to any customer that has had a bad experience in the past at Florence and White Ford. I am here to change the swagger... and the mentality of the dealership. If for any reason you felt like you was done wrong in the past I ask that you give myself and Florence and White Ford of Smithville a chance. I will make sure that your taking the best care of and may God bless you and your family in the years to come. Tomorrow is my second day on the job and I'm ready for as many apologies as I need to give. Come give us that second chance!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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