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Sales 8:30 AM - 7:00 PM
Service 8:00 AM - 5:30 PM
Mon 8:30 AM - 7:00 PM
Tue 8:30 AM - 7:00 PM
Wed 8:30 AM - 7:00 PM
Thu 8:30 AM - 7:00 PM
Fri 8:30 AM - 7:00 PM
Sat 8:30 AM - 3:00 PM
Sun Closed
Mon 8:00 AM - 5:30 PM
Tue 8:00 AM - 5:30 PM
Wed 8:00 AM - 5:30 PM
Thu 8:00 AM - 5:30 PM
Fri 8:00 AM - 5:30 PM
Sat Closed
Sun Closed
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Reviews

4.1
60 lifetime reviews.
  • Has been an awesome experience

    We've had an awesome experience thus far they worked with us and our credit issue and got us a better newer car than we had been looking at for a ...

    Dealer Response

    Thank you!


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    We've had an awesome experience thus far they worked with us and our credit issue and got us a better newer car than we had been looking at for a great price even though they had to stay super late. When issues came up they immediately took it to service an fixed it. We just got our first free oil change and still no complaints. So glad we came to Florence and White Ford!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you!


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  • Very Dissappointed in my hometown Ford Dealership!

    My Husband had his F150 truck serviced, he was treated very bad. Then I had my Edge serviced there, it was ok but took a long time, the waiting a...

    Dealer Response

    We sincerely apologize that your experience with us was less than satisfactory. Here at Florence and White Ford, we strive for complete customer ...


    Show Full Review

    My Husband had his F150 truck serviced, he was treated very bad. Then I had my Edge serviced there, it was ok but took a long time, the waiting areas were cold! Also I just turned in my Edge as the lease was up. Now the necessary paperwork has not been done by the dealership so I have to do it. Also they were not concerned about selling a vehicle to us since our lease was up! My husband and I will not visit this dealership again! He is buying in Murfreesboro today!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We sincerely apologize that your experience with us was less than satisfactory. Here at Florence and White Ford, we strive for complete customer satisfaction every time. Our ultimate priority is complete customer satisfaction. We apologize for any miscommunication concerning your leased vehicle. We always welcome the opportunity to sell a vehicle, and regret you felt we were not interested in your business. Your feedback is truly appreciated, as it allows us to make improvements where necessary. We do hope for the opportunity to earn back your trust and business as a customer in the future. Please let us know if there is anything that we can do for you. Thank you, Adria White, Internet Manager


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  • Knowledgeable & Trustworthy

    I went in to get a lower payment. No one in my area was able to get me out of my current car and into a new one like I wanted. I was able to ge...


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    I went in to get a lower payment. No one in my area was able to get me out of my current car and into a new one like I wanted. I was able to get a brand new car with a cheaper car payment. The salesperson Adria White was very knowledgeable and friendly. Trustworthy people!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since May 2010

Florence & White Ford is located in Smithville, Tennessee about 60 miles east of Nashville. We service customers in Tennessee and all over the United States.

Our lower overhead location in Smithville allows us to sell our new Ford cars,trucks, & SUV's for less. We offer a different kind of buying experience where your complete satisfaction is our only goal from the minute you walk in the showroom to the time you take delivery of your new Ford. No high pressure salespeople or endless haggling over price.

"We'll Treat You Right, at Florence & White!"