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Rusty Wallace Ford

(379 reviews)

Reviews

(379 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Walt did a great job. The most fun I've had buying a new...

Walt did a great job. The most fun I've had buying a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wish there was more than 5 stars. I have purchased 2...

Wish there was more than 5 stars. I have purchased 2 vehicles over the years and these guys are on top of the game. I am always welcomed with a handshake and a smile. They go above and beyond to may the customer happy. I have never felt like I was obligated to by a vehicle. The extra perk is having the vehicle delivered to you sue to a crazy schedule. I recommend them to everyone I know looking for a vehicle. Thank Eric Freeman for being so awesome!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very Happy with the Explorer and Thankful for the...

Very Happy with the Explorer and Thankful for the wonderful Help Shane F. Gave us on the vehicle. Hopefully the F-150 I pick up next week is as good as as this one. Thanks Shane

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I’ve dealt with the family management for years. I will...

I’ve dealt with the family management for years. I will continue to do so. They make this experience easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing service and drove away with the car I had went to...

Amazing service and drove away with the car I had went to look at. Received a good offer for my trade in car. Stephen was professional and catered to my needs! Awesome experience- Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is the third vehicle that I have purchased at this...

This is the third vehicle that I have purchased at this dealership and each one has went very well. Very nice people to deal with.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was very pleased with the assistance Courtney, and the...

I was very pleased with the assistance Courtney, and the service staff provided on my 2019 F150. This was the second time I have came to RW, the first time we didn't get along, but this time totally rectified my feelings. Prompt, exactly what I needed and very accommodating. Thanks. I will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nice and very helpful. Pleasing to help in every way. If...

Nice and very helpful. Pleasing to help in every way. If you need new or used see John Eric Newman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Couldn't have found a better place to do business with!...

Couldn't have found a better place to do business with! BigE is an awesome guy! His post on Facebook is what drew us to the dealership. In person he was friendly and professional. Was ready for us to come in. He had the Jeep in for maintenance and oil change, paperwork in the process when we walked thru the door. He didn't try to shove a new or different vehicle down our throats and answered all questions we had. Really good, personable sales guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Have a very good experience. They made the process as...

Have a very good experience. They made the process as smooth and quick as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.