Bill Clough Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)
227 US-13, Windsor, NC 27983

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Buying Experience than Ended with Disaster

November 20, 2012
By Upset Single MOM from Roper, Nc

Bought a used vehicle from Bill Clough. They claim they ran it through the service dept. I guess they drove it through one door and out the other. Never saw a used car fax, the sales lady was great but service dept sucks. Claims most of the problems I was making it up or could not find the problem. Brakes are now grinding and transmission is still messed up and starting problems are back. They had my vehicle for almost two mths off and on and still did not fix the problems. Will NEVER buy another car from them.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Customers are very important in our business. Our goal has always been to have satisfied customers.

great experience

July 19, 2012
By connie from williamston

shopping for a new or used truck or car was a great experience at Bill Clough Ford..they were friendly and great to work with..and of course I love my FORD truck..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words. You are very important to us.

My review

January 28, 2012
By average buyer from Greenville

I did not purchase a car from company because the car I was looking for was already sold.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 2.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Please come back again. Thanks for checking us out.