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Bill Clough Ford

(60 reviews)
Sales hours: 8:30am to 1:00pm
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–1:00pm Closed
Sunday Closed Closed

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Reviews

(60 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Cindy never disappoints us. She always working things out for us. I will always contact Cindy if we need anything at all.

Cindy never disappoints us. She always working things out for us. I will always contact Cindy if we need anything at all.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I have purchased my last three vehicles from Clough and appreciate their concern for all my needs. Their service is surpassed my no other dealer.

I have purchased my last three vehicles from Clough and appreciate their concern for all my needs. Their service is surpassed my no other dealer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The sales Rep and office personnel were very nice. Enjoyed working with their very professional staff. Price negotiation was definitely an enjoyable and satisfying experience. I highly recommend Bill Clough Ford in Windsor NC. We Definitely will do business again with this dealership.

The sales Rep and office personnel were very nice. Enjoyed working with their very professional staff. Price negotiation was definitely an enjoyable and satisfying experience. I highly recommend Bill Clough Ford in Windsor NC. We Definitely will do business again with this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They aim to please. Very friendly and accommodating. Never owned a Ford before. Bought a used Expedition.

They aim to please. Very friendly and accommodating. Never owned a Ford before. Bought a used Expedition.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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What a pleasant experience buying a vehicle! Contacted Cindy, she responded very promptly. Got to the dealership, all was in order, very friendly staff, got the paperwork done, I was my way. I would certainly deal with them again.

What a pleasant experience buying a vehicle! Contacted Cindy, she responded very promptly. Got to the dealership, all was in order, very friendly staff, got the paperwork done, I was my way. I would certainly deal with them again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Excellent new vehicle buying experience. Although I live in Elizabeth City, I would travel the distance to patronize Clough Ford.

Excellent new vehicle buying experience. Although I live in Elizabeth City, I would travel the distance to patronize Clough Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Well trained personal and fast sevice. Easy to make appointment and very little wait time.

Well trained personal and fast sevice. Easy to make appointment and very little wait time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very professional and friendly service. We have bought several vehicles from them and they have treated us so good.Always aiming to please.

Very professional and friendly service. We have bought several vehicles from them and they have treated us so good.Always aiming to please.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Bill Clough Ford in Windsor, NC, is a customer oriented business. They always do their best to complete all maintenance on my 150 pick up truck on time and at a reasonable price. I appreciate their service.

Bill Clough Ford in Windsor, NC, is a customer oriented business. They always do their best to complete all maintenance on my 150 pick up truck on time and at a reasonable price. I appreciate their service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The dealership was clean and everyone was so pleasant. It was the 23rd when we went in and it was late. I was actually hoping to browse alone but Sarita came out and made us feel at home and it was a breeze from there. Well almost, we came back on Christmas eve to get the truck. However everyone was trying to leave early. Endia and I were prepared to wait till after Christmas (30th) to pick up the truck but Mr. Cough said we were getting it today. Everyone pulled together, cleaned the truck, changed the oil, put new tires on it and had it ready. It was beautiful and the teamwork was awesome.

The dealership was clean and everyone was so pleasant. It was the 23rd when we went in and it was late. I was actually hoping to browse alone but Sarita came out and made us feel at home and it was a breeze from there. Well almost, we came back on Christmas eve to get the truck. However everyone was trying to leave early. Endia and I were prepared to wait till after Christmas (30th) to pick up the truck but Mr. Cough said we were getting it today. Everyone pulled together, cleaned the truck, changed the oil, put new tires on it and had it ready. It was beautiful and the teamwork was awesome.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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