Reviews
Outstanding!
Outstanding! I'm not necessarily a new customer but one returning after being gone to long. My old dealership sold out and thus I started looking. I decided to try CN again for service. If course it would be great to say zero hiccups happened, but that is not real life. I line to see how someone handles things when and if they happen. I'm am extremely pleased with the professional way everything was done. If I was forced to give a area of opportunity it would be communication. I think that is always a area that needs more attention. That said I have zero complaints. They will be getting my business in the future and I also will personally recommend them. Side note I hold a ASE certificate and was watching closely how my service and warranty work was done.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rude and lie.
Rude and lie. 829 credit score gets you super high rates here. They even lie to you about what your score is. Do not give them your drivers license to test drive. They will run your credit without your permission.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Kayla the best
Kayla came to my car told me her name and ask what she could do for me today I told her she told me how long it would take and ask me if I was going to wait there and showed me where the waiting room was and there was coffee and water she kept me updated on my car came got me when it was done walked me to my car and told me to have a nice day very professional she was great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
They are the best to dealer ship around I highly
They are the best to dealer ship around I highly recommend thank Chris nikel ur the best
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5 stars! We appreciate your feedback and hope you are loving your new Honda! We truly appreciate your business!
Thanks I love the Honda thanks for helping us out getting it🎊
We were just looking and we are so happy with our new
We were just looking and we are so happy with our new Gladiator Mohave. We're Jeep enthusiasts and could not be happier.
- Customer service —
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are so glad we were able to get fellow Jeep enthusiasts into a new Gladiator that they are loving!
I recently purchased a pre-owned vehicle from this
I recently purchased a pre-owned vehicle from this dealership. Cedric Janes was the salesman I worked with. I appreciate that he did not pressure me into the purchase. I went there knowing what I wanted and left there in my "new" car without feeling like I just survived being thrown into a shark tank. It was a smooth experience. Chris Nickel is now one of the first places I'll look to next time I'm in the market for a vehicle.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This dealership is full of thieves.
This dealership is full of thieves. The service department (The only place my jeep has been serviced since I bought it) has STOLEN the wheel lock of my 2021 Jeep Cherokee and has refused to return it. Even after acknowledgment of having it. Since then all of my emails and my phone calls have gone unanswered and ignored for the last 2 months.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The members of the Chris Nikel team were friendly and
The members of the Chris Nikel team were friendly and professional. The facilities are very nice. I look forward to having my new car serviced there.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very well clean, organized, and respectful to
Very well clean, organized, and respectful to us Appreciated the quick response on services after the purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was looking to purchase another Grand Cherokee, that
I was looking to purchase another Grand Cherokee, that had to be a certain color and options that I wanted installed, found what I thought would work on the internet late the night before. Arrived early Saturday morning, was greeted by Matt Weaver and was shown the Jeep I was looking for. We made a quick deal and I was out the door a little more than an hour later. Great visit. Very happy with all I encountered there. Great job.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car