Reviews
Elijah and zach are the best.
Elijah and zach are the best. This is my 4th ford from them and it is always a pleasure to work with them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Bryan, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Wonderful experience with John and the team.
Wonderful experience with John and the team. They make the vehicle purchase a complete joy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Angie, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had a great experience purchasing my ford bronco.
I had a great experience purchasing my ford bronco. My salesperson was Dustin and made my experience stress free. He was very knowledgeable about the vehicle I was interested in purchasing. He was able to address my concerns about keeping my budget where I needed to be. The entire staff was a great cohesive unit. It was a very pleasant comfortable dealership. I will definitely buy another vehicle from Crossroads Ford
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Good experience as usual.
Good experience as usual. 3 rd explorer purchased from this location. Also have all my service work done here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are happy we could make your experience a positive one! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
I am pleased I decided to get my auto care done @
I am pleased I decided to get my auto care done @ crossroads ! VERY professional & friendly, Pleasant experience & Ashley as the best !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!
I went to Crossroads Ford seeking a replacement car.
I went to Crossroads Ford seeking a replacement car. Paul the salesperson was extremely helpful and asked all the right questions to ensure he understood my financial situation and what type of car I wanted. This information enabled him to provide several options available not only about a new to me vehicle but also financing available. I was given time to explore and inspect the cars and also to test drive. The sales manager was also helpful and friendly & made sure I was happy with the service and attention provided by Paul. My visit concluded with meeting with Angie in the finance office. She was extremely helpful and very knowledgeable. I was also very impressed with the use of the most updated technology.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lindaray4549, we're happy you found our staff to be so supportive during your experience here at Crossroads Ford of Kernersville.
Did a great job solving my problem.
Did a great job solving my problem. Got the problem in a reasonable time. I had a loaning while my truck was in the shop.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for leaving such a great review and high star rating. Safe travels!
Not truthful get you out the door and then done with you.
Not truthful get you out the door and then done with you. Unhappy with dealer ship
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Brian is not at fault here
I have nothing to say
No more response
Had to make an appointment to drop off my truck just to
Had to make an appointment to drop off my truck just to be told the recall expired… they could have told me this over the phone when I set up the appointment. Just a waste of both of ours time. I’m sure it was to try and upsell expensive diagnostic time and labor. Also how does a recall expire? Ford says emissions recalls don’t expire, but this dealership does.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Always friendly and curtious, they got my vehicle in
Always friendly and curtious, they got my vehicle in quicker than I was expecting for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!