Reviews
Crossroads Ford Kernersville always does an excellent job
Crossroads Ford Kernersville always does an excellent job ! From customer service to the techs doing the work. Very informative at every step.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Crossroads Ford Kernersville always does an excellent job ! From customer service to the techs doing the work. Very informative at every step.
I dropped off my SUV.
I dropped off my SUV. Robert Cline was my guy. What a great experience I had with him. He kept me up to date and had my vehicle returned to my home when done. Perfect!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Brian, we are happy we could make your experience a positive one. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I?m older than dirt. I?ve bought cars in 5 states from at
I?m older than dirt. I?ve bought cars in 5 states from at least 7 dealers. None compare to this outfit. Crossroads Ford is in a class by itself. None better.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
From the first time I visited this dealership, I was
From the first time I visited this dealership, I was impressed by the attractiveness, cleanliness, brightness of the site and by the friendliness and professionalism of the staff. My salesperson (Elijah Goss) and the secretary ( Angie Kidd) handled my purchase of the 2021 Ford Escape efficiently and accurately. I wanted an economical as well as safe and reliable car for as low of a price as possible. The deal they offered me was way beyond my expectations. Thank you, Crossroads Ford!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Clean and great customer service.
Clean and great customer service. Waiting area had free coffee, bottled water and snacks. As soon as you pull into the service center, the staff is there to take care of you and your vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for your wonderful response to the quality of service our staff provides! At Crossroads Ford of Kernersville, Inc., we value our customers, and we look forward to seeing you on your next visit. Take care!
Crossroad Ford really treat their Customers like family I
Crossroad Ford really treat their Customers like family I love having them service my vehicle (Truck)
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re so glad you feel like family here at Crossroads Ford. We appreciate your trust in us to take care of your truck and look forward to serving you again!
We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
First experience with them and was more than pleased .
First experience with them and was more than pleased . Everyone was courteous and did exactly what they said they would and more ! I would rate them at 100 .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Enjoyable purchase experience.
Enjoyable purchase experience. Was able to research interests on the dealer website (good online experience) and go into the dealership knowing which vehicles I wanted to see. Knowledgeable salesperson assisted in viewing the vehicles. No test drive necessary as I was very familiar with the vehicle. Quickly narrowed down choice and negotiated a fair market price. Discussions were straight-forward and low pressure. Dealership prepped the vehicle and had it ready for delivery in short order.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!
Excellent service!
Excellent service! Friendly and prompt. Had an appointment for an oil and filter change. Service manager informed me of the works deal that included rotating tires, fluids check and inspection and that made it a great value.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We’re so glad to hear that our team provided you with friendly, prompt service and that the Works Package added great value to your visit. We appreciate you choosing us for your vehicle care and look forward to serving you again!
Mobile service could not be better!
Mobile service could not be better! Jaron has been out with the van and serviced my vehicles three times and I am very pleased with his work and attitude.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!