Greenway Kia of Rivergate

Alter our Bill of Sale after the deal was completed! In error the bank sent $500 to much to them, that $500 was to purchase my Gap insurance through the bank, once the bank realized it they called rivegate kia to tell them an ask for the money back. However, instead Rivergate Kia decided to change our Bill of Sale adding some kind of $500 extra sent the new bill of sale to the bank and kept our money! (Like the bank wasn’t going to call us when they received a total different bill of sale from the original one. When I called the finance manager he wanted to deny it and say I agreed to that till I told him I have the original bill of sale and know he alter this legal document and that was illegal. At that point he said he would cut me a check and put it in the mail. Well here we are three weeks later no check call him today again and he try jerking me around again asking for my bank information so he can wire me the money, yeah right like I am going to give the person who forged a legal document and stole $500 from me my bank information! So again today he said he was putting my check in the mail, well I hope so because my lawyer is the next phone call alone with the police to report for theft of $500 and forging a legal document! Oh not to mention my husband and mine credit was ran without our permission and we told them from the beginning we were not financing through them, something else that was illegally done! This really saddens me because our salesman was great! Would be great to talk to the owner or the general manager but every time I ask for that person I get shutdown or should say hung up on!

As usual, wonderful customer service!!! They handled everything with care and explained everything upfront!this is the reason i go back time and time again! Thank you!

Kenneth was very attentive and knowledgeable was willing to take the time to explain the process and the service was fast and good

I always get my car serviced @ Kia in Rivergate & they always take care if me.

They worked with me and was willing to listen to my concerns. They did their job and was professional. The pricing is reasonable and I did not have to wait 2 months for car like wife. Got it back within 9 days.

Good experience willing to work with me in all areas pleasant and nice both in sales and finance would definitely recommend to others love my Kia

Maggie was very nice. Will be coming back to Kia to service my car again

GREAT CUSTOMER SERVICE ALWAYS GET WHATEVER I NEED DONE WITHOUT ANY HESITATION…EVERYONE IS FRIENDLY AND THEY COMMUNICATION IS PERFECT…

Easy car drop off, I waited about 1.5 hours for an oil change, had to ask for my warning lights on my vehicle to be reset, easy payment and pick up. Overall, I would go back and have my car serviced there again.

Great dealership. Love their service center. Always receive fast friendly and most importantly reliable service. I also love their financing option for service which comes in handy when low on funds and you need work done.