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Hall Ford Elizabeth City

(346 reviews)

Reviews

(346 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

Stevie Taylor took great care of me, and made the process so easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kenneth, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

F-250 service Saturday 4/8

Very quick and efficient service! Amanda provided a comprehensive overview of upcoming maintenance I should consider.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Elliot, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Excellent customer service

They did a great job & their customer service is excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Barbara, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

kathymorganwaters@mail.com

EVERYONE THERE HELP ME IN ANY THING I NEEDED SELLING THE CAR WAS A BREEZE AND WHEN HAD TO TAKE IT BACK TO GET THE REAR CONTROLS PUT IN THE LADIES THERE WERE WONDERFUL

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kathy, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Frank

Had a recall on the Expedition and had to keep calling to finally get it repaired after 6 months. Has the car two days and when I picked it up had a service warning on the dash. Had to take it back to get a loose connection corrected. Should have fixed the problem when the car was pulled out of the shop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Frank, we appreciate you taking the time to leave us this feedback. Safe travels!

Quick, hassle free/Love our truck

Saw a truck we liked. Got almost instant notifications from two salespeople. Went to see the truck. Got a fair price, and bought the truck. It was quick, easy and no hassle at all. Would buy there again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Terry, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hall Ford Elizabeth City!

Service

It was great. Fast service and nice people. Nice clean waiting area

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Sam, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

Escape

I really enjoyed my experience. The sales person and financial guy were very professional and helpful!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Cynthia, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Service

The staff was professional and friendly. I highly recommend this dealership and it's service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Recall

Needed a recall service. It was done quickly. Amanda handled scheduling and was done as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Susan, we're pleased to hear everything was completed to your satisfaction! Thanks again for your business! Take care!