Hall Ford Elizabeth City

Very disappointed with the car I bought and the service I have received no one can tell me when or what day my car will be fixed they have had my car 3 weeks never let me know anything about what was going on until I went by and talk to Mr David and even he can't tell me anything about my car .yea they gave me a loner to drive which is great but I also told them I am not paying for the loner I am paying for the car I bought drove one day and transmission has to be replaced on a car they Don't even make anymore .I have even ask to put me in another vehicle but I was told that it does not work that way so somebody needs to step up and let me know something

Best truck buying experience ever! Friendly and not pushy. HONEST!!! Great competitive trade in price. I am beyond happy with my experience. Came from Richmond. It was worth it.

This is the 3rd vehicle we've purchased from Hall Ford. Never experienced high pressure sales or pushed to purchase something we don't want. Not pushy or rushed to make a decision. Answers all of our questions and concerns.

Overall, a good purchase. Still waiting on the Service gal to call (over a week & a half) to get the ford main code to re-set keypad entry & a walk through of features.

The dealership gives a 7 day or 500 mile return policy but don't be over that 500 miles even by a little or they don't want to help. They will work up another deal for you taking the vehicle back as a trade but allowing you let's say $2600 less than you just paid 5 days prior. So basically I would not recommend Hall Ford sales (Manager anyway). No there service department as been great to work with on our family other vehicles.

I got a letter saying I had a recall on a transmission part, for my 2017 Ford Escape, called them and they asked if I was having any issues, I told them no and they told me they wouldn’t do it unless there was an issue. My dad called about his 2013, with same recall. They scheduled it for him and replaced the part. He wasn’t having issues either. Last week my dad had an appt that they quoted him 3 hours for. We dropped it off at 8:15. At 2:15, he called and they said it would be ready at 4:30. Never received a call. After he picked it up, brakes were scrubbing and drivers side caliper, popped when it engaged. He made an appt for today at 130, we dropped it off, it’s now 630 and we haven’t heard a word. (Tried to call, they’re closed) It’s bad enough the prices they charge, but no communication sucks! My dad is 90 years old. Please do better!

Excellent sales and staff team, made the purchasing process simple and even delivered the car to my home.

I purchased remotely from another state. Lindale took meticulous videos and reassured me throughout the process. Price negotiation was professional and fair. My Mustang was delivered in terrific shape exactly as promised.

Found a used car we liked, test drove it and all questions we asked were answered. Nice experience

Very pleasant experience, everything went smooth !! (My very first car buying experience) my salesman was very kind and polite also, Mr.Mike White , you rock!!!!! Keep up the good work.?