Reviews
Review for Blackwell Dodge
Blackwell has the best service department around! The technicians and staff always do an excellent job!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Amazing Dealership
Blackwell is an amazing place to purchase a vehicle. My family has been going to them for years but this was actually my first time purchasing from them. They treat you like family and ensure your every need is met. I will continue to use then as a go to each time
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kayla, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Upset and Confused Customer
I took my car in for one thing and now something else is messed up!! How can that not be when the car was there for a week. And the original reason for me going there for a repair is fixed but NOW it?s something different going on now. And all I did was pick up my car. Now I have to wait another month before I can bring it back to the dealer IF I even bring it back. PLUS I spent over $3000 to get the car fixed that is not fixed!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Chastity, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact us at (434) 792-8853 so we can work with you to make this right.
tommyonhogmtn@yahoo.com
My service advisor, Mr. Marty Totherow, was very helpful in helping me get the service items I wanted. My Truck was started on time and the wait time was reasonable. I'm very satisfied with my experience Blackwell Dodge.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Thomas, we're happy you found our staff to be so supportive during your experience here at Blackwell Chrysler Dodge Jeep Ram. We hope you have a great day!
A + Service
I was greeted a very friendly professional & knowledgeable man named Marty. He kept me informed & checked on me by text. I was surprised that the work was completed & I was checking out in 2 hrs. Quick quality service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent experience
Couldn't have asked for a better experience!!! Kudos to Haley Ford for her awesome customer service. Definitely would recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Review
I was provided with excellent customer. The staff was excellent and the wait time was minimal. The cost of repairs wasn't as expensive as I thought.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Review
GOOD JOB. VERY COURTEOUS PERSONNEL AND VERY PERSONAL.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2023 jeep wrangler
Excellent id recommend the dealership to many people
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Blackwell Chrysler Dodge Jeep Ram
This was the first time I took my new Jeep in for service. I was pleasantly surprised by the professionalism of the service team with their care of my vehicle and the consideration of my comfort while the vehicle was being serviced. The waiting area was very clean and comfortable. They were Awsome!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Wendy, thank you for your kind review; we are happy to pass along your comments to the team here at Blackwell Chrysler Dodge Jeep Ram! We are always more than happy to assist you if anything else comes up. Take care!