Skip to main content

Blackwell Chrysler Jeep Dodge RAM Kia

(330 reviews)

Reviews

(330 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Review for Blackwell Dodge

Blackwell has the best service department around! The technicians and staff always do an excellent job!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Amazing Dealership

Blackwell is an amazing place to purchase a vehicle. My family has been going to them for years but this was actually my first time purchasing from them. They treat you like family and ensure your every need is met. I will continue to use then as a go to each time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Kayla, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Upset and Confused Customer

I took my car in for one thing and now something else is messed up!! How can that not be when the car was there for a week. And the original reason for me going there for a repair is fixed but NOW it?s something different going on now. And all I did was pick up my car. Now I have to wait another month before I can bring it back to the dealer IF I even bring it back. PLUS I spent over $3000 to get the car fixed that is not fixed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Chastity, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact us at (434) 792-8853 so we can work with you to make this right.

tommyonhogmtn@yahoo.com

My service advisor, Mr. Marty Totherow, was very helpful in helping me get the service items I wanted. My Truck was started on time and the wait time was reasonable. I'm very satisfied with my experience Blackwell Dodge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Thomas, we're happy you found our staff to be so supportive during your experience here at Blackwell Chrysler Dodge Jeep Ram. We hope you have a great day!

A + Service

I was greeted a very friendly professional & knowledgeable man named Marty. He kept me informed & checked on me by text. I was surprised that the work was completed & I was checking out in 2 hrs. Quick quality service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent experience

Couldn't have asked for a better experience!!! Kudos to Haley Ford for her awesome customer service. Definitely would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Review

I was provided with excellent customer. The staff was excellent and the wait time was minimal. The cost of repairs wasn't as expensive as I thought.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Review

GOOD JOB. VERY COURTEOUS PERSONNEL AND VERY PERSONAL.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2023 jeep wrangler

Excellent id recommend the dealership to many people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Blackwell Chrysler Dodge Jeep Ram

This was the first time I took my new Jeep in for service. I was pleasantly surprised by the professionalism of the service team with their care of my vehicle and the consideration of my comfort while the vehicle was being serviced. The waiting area was very clean and comfortable. They were Awsome!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Wendy, thank you for your kind review; we are happy to pass along your comments to the team here at Blackwell Chrysler Dodge Jeep Ram! We are always more than happy to assist you if anything else comes up. Take care!