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Cypress Coast Subaru

(56 reviews)

Reviews

(56 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Friendly staff

They let us use a beautiful new car while our safety recall repair was being done. Everyone was very nice throughout the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Carol, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Recall and service appointing during COVID

I was very happy with everything. ..the service, the recall action, and the fast turnaround.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My new car

The sales staff were quick to offer a test drive; then I was directed to a sales manager who answered my many questions with patience and explained the purchasing procedure in detail so there were no hidden surprises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help. Take care!

Cypress Coast Subaru

The service department scheduled our appointment quickly. The work was completed on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're so glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Excellent Service

They worked hard to help me find the car I wanted. Purchasing and processing forms was also easy. They delivered the car right to my house.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great sales experience.

Dustin and Justin answered every question. They maintained an attitude I appreciated. They were not hard hitting sales people. The hard sales personality turns me off immediately. Their people skills were impeccable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying a Subaru

I liked the friendly and helpful people who assisted me, Mark and Dave and Debbie from Patleco Auto Buying Service. They explained the information and answered my questions clearly. My car was delivered on time to my door.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quick and Easy

I was greeted warmly (as always) and my car was taken in right on time. I presented my discount coupon, and the oil change was done in about 30 minutes. I was then given a report of the status of the rest of the car. Easy and quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Love My New Subaru

I went through my credit union. The purchase was incredibly simple and the car was delivered to me. The whole process took less than an hour of active work. Brilliant!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

The staff gives great customer service. They are polite and friendly. They answered my questions immediately. They are very courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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