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(103 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Owen Ford from DealerRater.

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While traveling I had an issue with a recall that had not

While traveling I had an issue with a recall that had not been repaired yet. Had the van towed to the dealer and they made the repair quickly and got me back on the road.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Great staff customer service is the most helpful staff

Great staff customer service is the most helpful staff quick return of my vecicle the pickup and return service is very helpful thank you for all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service no problem.

Excellent service no problem. I have never had any trouble with Owen. The staff are very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding customer service

I want to say thank you to the staff that was working Saturday. I needed a jack for my car and to simply switch my tires. The kind staff at this dealership went above and beyond to help me. Thank you all so very much for your outstanding customer service. I highly recommend your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Owen is very accommodating, ready to work with the buyer,

Owen is very accommodating, ready to work with the buyer, and treats each customer like family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I was really impressed by the outstanding service that I

I was really impressed by the outstanding service that I received when I ordered my Ford Maverick from the day it was ordered and until the day I picked it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We are 3rd generation buyers from Owen Ford.

We are 3rd generation buyers from Owen Ford. Always fair and efficient. Would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2021 Ford Expedition

Top Notch. Super Service every time we use Owen Ford. It does not get any better than that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

EDGE/BRONCO

Fantastic, I have purchased many vehicles from this dealer and I keep going back. My first purchase was 1972 Ford 2 Dr. Hardtop then I purchased a 1973 Bronco. My last was a 2021 Bronco.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bonnie's Bronco

Very well pleased with customer service once my Bronco was finally built and delivered. Appreciate Ford sending an email informing me of delivery since it was a holiday weekend:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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