Skip to main content

Reviews

(103 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Owen Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

They were very informative.

They were very informative. They didn’t do anything without letting me know what was going on. I really appreciate that. Please keep up the good work

They were very informative.

They were very informative. They didn’t do anything without letting me know what was going on. I really appreciate that. Please keep up the good work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Very professional staff owner Just Awesome been going At

Very professional staff owner Just Awesome been going At Owen for since 2015 very satisfied with everything

Very professional staff owner Just Awesome been going At

Very professional staff owner Just Awesome been going At Owen for since 2015 very satisfied with everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Appointment available when requested, service provided

Appointment available when requested, service provided timely. Friendly service, waiting area comfortable with beverage provided.

Appointment available when requested, service provided

Appointment available when requested, service provided timely. Friendly service, waiting area comfortable with beverage provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

It felt like home!

It felt like home!! Loved the family atmosphere! Everyone was so helpful and kind. I will always be a repeat customer!!

It felt like home!

It felt like home!! Loved the family atmosphere! Everyone was so helpful and kind. I will always be a repeat customer!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

This has been the absolute best experience I’ve ever had

This has been the absolute best experience I’ve ever had buying my new vehicle. No pressure sale and Mr. Owen and Rodrick found me exactly what I wanted. I will give them the highest rating available. Absolutely the BEST!!

This has been the absolute best experience I’ve ever had

This has been the absolute best experience I’ve ever had buying my new vehicle. No pressure sale and Mr. Owen and Rodrick found me exactly what I wanted. I will give them the highest rating available. Absolutely the BEST!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

a day ago New AWESOME Buying experience at Owen Ford.

a day ago New AWESOME Buying experience at Owen Ford. Personable and Professional Team including Alton, Renita, John. Fair price on a used ‘23 Expedition Max, and the dealership sought several financing options as well. Well Worth the drive from Richmond, VA to buy from Owen Ford! Thanks Team!

a day ago New AWESOME Buying experience at Owen Ford.

a day ago New AWESOME Buying experience at Owen Ford. Personable and Professional Team including Alton, Renita, John. Fair price on a used ‘23 Expedition Max, and the dealership sought several financing options as well. Well Worth the drive from Richmond, VA to buy from Owen Ford! Thanks Team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

On time work good everything was good that’s about all I

On time work good everything was good that’s about all I can say about it

On time work good everything was good that’s about all I

On time work good everything was good that’s about all I can say about it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Owen Ford is always on time as promised for maintenance

Owen Ford is always on time as promised for maintenance service and their management and employees are always professional and friendly.

Owen Ford is always on time as promised for maintenance

Owen Ford is always on time as promised for maintenance service and their management and employees are always professional and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Chris and his staff truly care about what they are doing.

Chris and his staff truly care about what they are doing. You are not just another car or truck being taken in for service. You are a customer being treated well.

Chris and his staff truly care about what they are doing.

Chris and his staff truly care about what they are doing. You are not just another car or truck being taken in for service. You are a customer being treated well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

We drove over an hour to work with Owen Ford and it was

We drove over an hour to work with Owen Ford and it was more than worth it. We worked on-line for a great price and had zero of the usual dealer hassles when we arrived. Everyone was polite and welcoming, we will be back!

We drove over an hour to work with Owen Ford and it was

We drove over an hour to work with Owen Ford and it was more than worth it. We worked on-line for a great price and had zero of the usual dealer hassles when we arrived. Everyone was polite and welcoming, we will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review
See all 103 reviews