Reviews
Write a reviewDon Franklin
One thing I was not happy with is the saleman thought I needed to have my husband with me, like buying a vehicle was something I couldn't do on my own.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Bridgett. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Serving Americans
Within 5 mins of pulling into the dealership I had someone to greet me, with a nice professional manner, got me to the representative I was there to see, and answered every question I had. Awesome service.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're pleased to hear everything was completed to your satisfaction! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
2016 Ford F150 First Vehicle Purchase
The only problem I had was trying to get a quote to me initially and then once I received it, the quote was for the wrong vehicle in question. That said, everything after that experience was nothing but first class service. First time vehicle purchase could not have went smoother, and the home town touch and atmosphere made me feel like I had never left home. Thanks Dan and crew!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very enjoyable
I was looking for a used F150 the sales person was very friendly and went above and beyond to answer all my questions, sent additional pictures and made sure i knew about all dings and bents before i made trip to look at truck. Did not end up buying that unit but it was not because of dealer ship just wasnt what i was looking for. im am still in contact as they try to find my perfect truck. i would recommend them to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Keith, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
good deal
got a good deal and was simple transaction gave us warranty wasn't expecting will trade here again
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Harold Ray Perkins
Serviceman was very helpful. Looked up service record and found oil hadn't been changed on my F250 truck (a demonstrator) as I had been told. Agreed that passenger door latch needed adjustment and said they could take care of it during regular weekday hours. I was there on a Saturday.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your response, Harold! Please do not hesitate to give us a call if there is anything we can do for you.
Love my truck
We received excellent service from everyone at the dealership. A special thanks to Mr. Franklin and his wife for being real people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great vehicle
We purchased a 2013 Nissan Armada. Billy Dykes the sales person was very helpful.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy you had a positive experience with us, Jacqueline! Safe travels!
good service
I was thrilled with my purchase. However, I asked a question the day after I collected the truck and didn't get an answer because it was money related. So that disappointed me slightly. Apart from that I am thrilled with my new vehicle.
- Customer service 3.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GOOD SERVICE
ALL HELPFULL STAFF AND MOST OF MY QUESTIONS WERE ANSWERED COMPLETELY.
- Customer service 3.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for your warm review of the team here at Don Franklin Ford! We appreciate your business!