Reviews
We Bought Locally and are EXTREMELY happy
My husband and I were looking for more dependable transportation and something easier on gas due to our kids both being away at college in different places. We wanted to shop locally and let our community and salesman also benefit. We chose Tommy Harrison at Trice Hughes. He is a friend and this is our second time buying vehicle from him. He gave us an outstanding deal. Shanna Jaggers was excellent in listening to what were were looking for as far as payments and did a fantastic job with the financial part. WAY to GO TOMMY and Shanna ya'll ROCK!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kelly, Thank you for sharing your experience. We love working with people in our community! Thanks again for doing business at Trice Hughes, Inc.
poor customer service
i have bought 2 new and 1 used. the salesmen have always been good. the rest of the service people could care less. yyhe prices will draw you in. but expect them to care after your name is on the line.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Diana, I apologize for any issues that you experienced at our dealership. In our continuing efforts to better serve our customers, we would like for you to let us know more about your experience and how we can improve on this matter. You can email me at trent@trice-hughes.com or call (270) 365-5522. Trent Burton, Sales Manager
Great Service & Deal
Lee Hughes spent the time to find me the exact vehicle that I was looking for over a period of 3 months. I received a much better deal from Lee than the surrounding dealerships within a 100 mile radius of Trice Hughes. I will always buy my vehicles from Lee at Trice Hughes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice Dealership
Salesman was very nice, not pushy at all, very easy to work with, always accomodating. Was given the opportunity to test drive the car overnight. Nice, friendly staff that helped with financing.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank God for Trice Hughes
I had spent almost two years looking for a new car trying to find the best deal I had so many issues and let downs at one lot I had even put down a down payment on the day of pick up the lot had failed to fix the cars problem the owner proceeded to yell at me.. Several months later I found my way to Trice Hughes where I meet Lee from start to finish he worked hard for me and didnt try to work me. He listened and cared that I got a car that made me happy was honest and renewed my faith that where still hardworking honest ppl out there... Thank you so much Lee Hughes for all your help...
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your honest opinion! We love hearing when customers have had great experiences with us!
Easiest, Most efficient purchase ever
Dealership and sales team went out of their way for me. Everything was smooth, quick and efficient. They were available post sale for questions and were very helpful. Jen
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are glad to hear about your great experience at our dealership, Jen. Thanks again for doing business with Trice Hughes, Inc.!
Wonderful Buying Experience
Traveling from Colorado to purchase our car was worth the trip. All of our answers and concerns were promptly addressed prior to flying out, and we were picked up in Nashville and given a ride to the dealership in Kentucky. The car was in the exact condition that we were expecting and minor issues taken care of prior to our arrival. The paperwork could not have been easier. Thank you to Brian, Shana, and Bill for taking great care of us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the positive feedback. We love to hear that our customers are happy with our service. We appreciate you giving us the opportunity to earn your business. Thanks again!
Great Experience
I located a used truck at Trice Hughes that was somewhat of a rare find with year/model/options/color. I got in contact with Ryan at the dealership and he went above and beyond for over two weeks to make sure the truck was ready to go, as I had to drive from Florida to see the truck. He absolutely represented the truck perfectly and I purchased the truck on the spot. I was in and out in less than 2 hours and everyone at the dealership who I dealt with was great. No games, no gimmicks, just an honest down to earth staff that appreciated and worked for my business. This was my 6th vehicle purchase from a dealer, and this one was the most pleasurable I have had by leaps and bounds. Thanks to Ryan and the rest of the staff for a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not pushy
After spending 3 hours with this dealer discussing the vehicle and cost, I finally decided to buy the vehicle. I started getting nervous. The salesman saw that I was unsure about the purchase and sent me home to sleep on it with 4 hours left until closing time. No pressure. Very great dealer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase