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Trice Hughes Inc.

(169 reviews)
Visit Trice Hughes Inc.
Sales hours: 8:00am to 5:00pm
Service hours: 6:30am to 4:00pm
View all hours
Sales Service
Monday 8:00am–5:00pm 6:30am–4:00pm
Tuesday 8:00am–5:00pm 6:30am–4:00pm
Wednesday 8:00am–5:00pm 6:30am–4:00pm
Thursday 8:00am–5:00pm 6:30am–4:00pm
Friday 8:00am–5:00pm 6:30am–4:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed

Reviews

(169 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best all around Dealership

I could not say enough for the service that I receive from the personnel from Trice Hughes, Inc. Dealership. It is completely outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service at Trice-Hughes

Everyone that works there are WONDERFUL. They are committed to delivering excellent service. I enjoy every time I go. Every employee that walks by me, always speaks and ask how am I doing? Even the salesmen that walks by always comes over to the waiting area to speak. The atmosphere is so nice. The ladies up front are really sweet, especially Cindy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent customer service.

Jeff always takes the time to explain what is wrong with my vehicle and how to best get it fixed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Very pleased with our experience with the survice. The service department is top notch. They know what they are doing. By the way question # 2 would not work, my answer was # 10.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience

Lee & Shana were great; the only disappointment was with the prep of vehicle - the gas tank was not full and later we found the right front tire was low on pressure.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Stacey was so very nice and patient. Trice Hughes needs to do whatever it takes to keep her. She deserves a pay raise as she does the job for 2 people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service before and after the sale.

I bought a 2014 Chevy Impala last week and this was the first service. It was a pleasure working with Tommy Harrison on the purchase, and the same can be said for working with Garrett in the service department In fact everyone I have come in contact with at Trice Hughes has been very courteous and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service, Friendly Staff

I had first went to the dealership back in late March and the problem was not corrected and went back this time and they found out the piece was defective and replaced it with no charge to me. The staff is friendly and very helpful with anything that I need to have done on my vehicle. I would definitely recommend Trice Hughes to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome Dealership!

By far the best experience I have had at any dealership. Brian, the dealer I was working with, worked with me over the phone and email since I was 5 hours away. After speaking with him, I drove the 5 hours, one way, to trade in my vehicle for one of theirs. He made the experience worth the drive down there! Highly recommend this dealership. I never once felt pressured.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Took care of my needs in an efficient and timely manner and at a good value. It is a pleasure doing business with you. Thanks for everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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