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Ramey Ford of Princeton

(873 reviews)
Visit Ramey Ford of Princeton
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 16 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (304) 716-0412 (304) 716-0412
Used (304) 716-0411 (304) 716-0411
Service (304) 716-0414 (304) 716-0414

Reviews

(873 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ramey Ford of Princeton from DealerRater.

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Russell was great!

Russell was great! Messaged him on Thursday that week and told him what I was looking for and he had it ready to test drive Saturday morning when I got there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Friendly, knowledgeable and professional service

Friendly, knowledgeable and professional service department.. good communication through the service visit. Entire staff make the visit a success.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I would not recommend getting service.

I would not recommend getting service.done at Rameys.. worst experience ever in my life!! Service manager Brent acts like in mature kid..and is very rude.to his customers ..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I live Rameys.

I live Rameys. I’ve been either Rameys for years, and years. Wouldn’t go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was in a deal with this dealer, been back and forth for

I was in a deal with this dealer, been back and forth for almost 3 weeks to get everything done to pick up the vehicle since I'm far away. The sales guy promised when the bank check arrived at the dealer and they can verify the fund which they did all that then I can take the car. My flights were booked and checked in, my rental car to get there was the same. Now the finance guy called and said I will have to wait for the check to be cleared one day before my flight. Now I have to cancel everything and pay the cost and the best part is I haven't even signed the contract how dare they cash the bank's check without my signature on the purchase agreement, what an unorganized and shady dealer, complete waste of time! Please don't do business with them if you want to have hassle-free experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I bought a beautiful 2025 Ford Bronco in the perfect

I bought a beautiful 2025 Ford Bronco in the perfect color. Larry Clark is a really nice person. He’s very professional and knowledgeable. He bent over backwards to make sure everything was just right on my new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dealership advertised vehicle at 37k.

Dealership advertised vehicle at 37k. During the paperwork finalization(self financed), it was found that the vehicle was actually at 46k. I did decide to continue with the deal. But the dealership at this point has still refused to correct the odometer statement. This has caused me to lose my extended warranty, and 1k in repairs which should have been done before the vehicle left the dealer, that was not discovered until it was dropped off to me and then my a local repair facility found the repairs needed. A 2019 Raptor with 46k miles should have never left the dealership with 2mm on the rea brake linings and a leaking pinion seal. Have reached out numerous times, with zero response from the dealer. So I what I thought was just a clerical error, now seems to be much worse. Something like this, seems to be odometer fruad. No not use this dealership!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This dealership felt chaotic from the moment I arrived.

This dealership felt chaotic from the moment I arrived. The parking lot was a confusing mess, with cars haphazardly parked everywhere, making navigation frustrating. Inside, the service department seemed overwhelmed—staff looked stressed, and the desks were cluttered. The overall experience was disorganized and uninviting. Definitely not the level of professionalism I expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Danny Murphy has been really helpful with all our

Danny Murphy has been really helpful with all our purchases. We have bought 5 + vehicles off him and I'm sure more to come. Ramey's has an excellent sales team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everyone was very helpful and professional.

Everyone was very helpful and professional. They handled my needs without any pressure. I am very pleased with the purchase of tts jeep Patriot and it is perfect for my family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kenny, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!