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Glenbrook Hyundai - Happy Car Store

(880 reviews)
Visit Glenbrook Hyundai - Happy Car Store
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (888) 485-7965 (888) 485-7965
Used (888) 484-5659 (888) 484-5659
Service (260) 338-4221 (260) 338-4221

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Glenbrook Hyundai - Happy Car Store from DealerRater.

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Salesman

Dan was very nice and helpful. He was pleasent to work with. Mr Householder was very easy to work with as well. The whole experience was a good one. I will definitely get service done there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very satisfactory

Very fun an great people to be around fantastic salesman in DeAndre Garcia very good at eplaining things very satisfied an would return very good sales manger hard worker if he can get me financed he is a great person in all he does for people like me all I can say is go see them they are great people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Simply the Best

Everything was fantastic. From the newly remodeled location to the service, staff, and inventory. From the time you enter to the time you leave it's like a five star hotel. They have wonderful customer service from opening the door to helping meet your needs and showing you everything you need to know. Dakota Bailey! What can I say? He's the best. Takes the time and the man hours to invest in his customers and finding the best deal to suit your needs as best as he can. He is smooth as silk and you don't feel pressured into anything. He answers your every question in great detail and if he doesn't have the answer he goes above and beyond to find it for you. I had the pleasure of talking to him on and off for two years now since my girlfriend has purchased two cars from the Happy Car Store (Dakota Bailey). He took the time to look into my situation of my previous purchase aside from this dealership before I knew how great it was. That was two years ago, he gave me pointers and was happy to assist me to get me in the market to be able to work with him and purchase a Hyundai Elantra. I followed his advice and he found the perfect car and deal for me. I told him what I was interested in and he had already narrowed it down to 'the perfect car for you' and he was spot on. I'm so glad he cares and is passionate about his job that he went above and beyond to make the car buying process efficient and painless. Dakota Bailey is as some would say, "the best in the midwest." Thank you again to Dakota Bailey and the finance team for making my dreams possible. I'm absolutely in love with my investment of my 2017 Hyundai Elantra.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very Satisfied

This is my 6th car personally, and I have never had an issue with service, recalls or even with sales. My family could not be more pleased. This attention to detail made it possible to recommend family and friends to check out Hyundai, and as a result the following vehicles were sold to them. (1) Elantra, (2) Sonata, (1) Tucson, (1) Genesis and (1) Equus. Everyone that purchased has had the same experience as me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Salesman & Finance

Dan & Ron were very professional and we would recommend this dealership to anyone and refer them to Dan & Ron. Thank You for such a terrific experience while purchasing a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2017 Santa Fe Sport

Excellent vehicle for an excellent price. Sale took a while but we got the terms worked out and they delivered the vehicle to me that night. Everyone was friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best car buying experience

This was my best car buying experience ever. I would recommend Glenbrook Hyundai to anyone looking for a new car! The staff were excelent and helpful in answering all questions and showing me all the features of my car. They were great at helping me find the perfect car for my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dealership Review

The dealership has exceeded our expectations. I was impressed with all the staff from the sales department to finance to service. Friendly all the way around. Love the Tucson we purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

purchased auto

very thorough review of suv I was interested in, we test drove auto, options were demonstrated and discussion of my specific needs occurred. negation went smooth with thorough discussion of charges. auto was prepped and readied on schedule followed with another review of options and quick reference guide.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very satisfied

Salesman Dan Killion was the shining star in my experience. Clean cut, well-mannered, low pressure, very helpful and extremely responsive. All these were important but especially the responsive part. If I go shopping there again, Dan is the man I will seek out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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