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Glenbrook Hyundai - Happy Car Store

(882 reviews)
Visit Glenbrook Hyundai - Happy Car Store
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (888) 485-7965 (888) 485-7965
Used (888) 484-5659 (888) 484-5659
Service (260) 338-4221 (260) 338-4221

Reviews

(882 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Glenbrook Hyundai - Happy Car Store from DealerRater.

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purchased auto

very thorough review of suv I was interested in, we test drove auto, options were demonstrated and discussion of my specific needs occurred. negation went smooth with thorough discussion of charges. auto was prepped and readied on schedule followed with another review of options and quick reference guide.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very satisfied

Salesman Dan Killion was the shining star in my experience. Clean cut, well-mannered, low pressure, very helpful and extremely responsive. All these were important but especially the responsive part. If I go shopping there again, Dan is the man I will seek out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying a used car

Jonathan did an amazing job helping me. He went above and beyond, staying late one night, and going in twice on his day off to make sure we were taken care of. Resulted in us buying a car, thanks to his help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy Customer

I always love to work with Glennbrook Hyundai. They are easy to deal with and the service department is great. I would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience, after an unexpected wait

We really like our Santa Fe Sport and so enjoyed working with Ted. He was friendly, professional, and quite accommodating. Other than a 45 minute wait for the salesperson with whom we had schefuled an appointment, we had a wonderful experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Rip-off Hyundai

I will be returning the Santa Fe and will never purchase another vehicle from Glenbrook Hyundai again. I will make sure that I tell everyone I know who is considering buying a vehicle from them about my experience.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

You pick a title - Sorry

In addition to working with Dan, I worked with a few other people but don't remember their names. Everyone was good to work with. It's been a positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Horrible Customer Service

Called and verified all the info they would need to qualify me and finance me out of my current car. After standing around for an hour and being passed from one salesman to another, they come and tell me that I need many more documents to prove my income. Being self employed, this is why I called an asked ( I have been through this before). The finance team is completely incompetent. Never again will they ever see me in their showroom!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Owner

Great experience with everyone can't remember all names they took the time to ask questions and listen to us understanding why we were trading in our car and explained our new car to us very good job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great place!

A great no pressure atmosphere with knowledgeable staff. They have a good selection of vehicles, new and used, and prices are comparable with other Hyundai dealers in went to. Nice change coming from Illinois.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.