Reviews
Write a reviewgreat service facilites impeccable
Bill Benisi is the best and a young man named Cruz was ever so helpful. We were going to be there all day and he even told us where we could have breakfast
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I have always had great service at your dealership. Charlie Szetu has great people skills and always takes good care of me and my vehicle. He is the main reason I take my vehicle to Putnam for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Convenient Pick-Up
Because I did not have another driver, they picked-up my car at my home and we arranged all service instructions over the phone. That was very convenient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car service, recall, and warranty work
Service was fine. Service rep was professional. Loaner / rental process took over 1hr and did not get comparable vehicle. May have to go back because now a different part of the radio system isn't working.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great facility, very helpful salesman
Hector listened to what I wanted in a vehicle. We did not wate time on trucks I would not buy. Very pleasant and answered all my questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Putnam Service is always great
Always very easy. Bill B. is great. Fast professional and on time. He knows my auto history and helps explain anything I do not know.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly staff and quick service.
My first visit to Putman Cadillac was a great experience. I was shown to the nice lounge while my ELR was serviced by Robert Mayes. Bill Benesi took care of the paperwork and I was back on the road within the hour.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Putnam cadillac was the best
Putnam cadillac in Burlingame was awesome. The people were so friendly and helpful. They were not pushy and gave honest feedback. Very positive experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying process
Rosario was very professional, courteous and informative about what GMAC has to offer in purchasing a new vehicle. I was very pleased with what Rosario and Max was able to approve me on. I also really like what I bought in the Terrain. Thank you again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Everyone was very courteous and helpful. Car was done when they told me it would be and it was washed inside and out. Very nice!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase