Reviews
friendly and professional.
friendly and professional. Got through my questions, finished the deal fast, respected my decision. Great time working with Tyler!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to give us a great review. We will pass on the kind words to Tyler and Joshua. Remember when it's time for service we are here for you.
Bob Swope Ford made our first Ford vehicle purchase a
Bob Swope Ford made our first Ford vehicle purchase a fast, non-stressful experience. No haggling, no pressure, or gimmicks, just straight forward people. Paul our salesman, and Brandon were very personable and easy to work with. We appreciated the follow up communication after our purchase. Would definitely buy from Bob Swope again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Jennifer! We’re thrilled to hear about your positive experience with Paul and Brandon. Making the car-buying process smooth and enjoyable is our goal. We appreciate your kind words and look forward to serving you again in the future!
Excellent customer service at this dealership.
Excellent customer service at this dealership. The team located my vehicle, detailed, filled up the tank, and had all the paperwork ready to go prior to arrival. The deal was completed in 30 minutes or less. Brandon in finance was very easy to work with. He had all of my paperwork ready to go and didn't waste time with back forth This dealership has a knowledgeable sales staff. I will be purchasing more vehicles in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to provide a great review. We value our guest's time. Purchasing a vehicle should be simple and transparent. Don't forget that we have pick-up and delivery service in order to save you time on maintenance also.
Awesome service very well treated and wonderful salesman!
Awesome service very well treated and wonderful salesman!’ Really enjoying my new truck and all
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to give us a great review. I will pass your kind words onto our sales team. When your new truck needs service remember to utilize your complementary maintenance and try our pick up and delivery service.
Thanks for taking the time to give us a great review. I will pass your kind words onto our sales team. When your new truck needs service remember to utilize your complementary maintenance and try our pick up and delivery service.
very impressed no pressure .
very impressed no pressure .katelynn was very nice and call us when she thought she had something for him. I know I spelled her name wrong but she is very good, nice and not pushy at all. I wish alot more was like her
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the terrific review, I will pass on the praise. Enjoy your new vehicle and when it comes time to utilize your complimentary 2 year serve plan, take advantage of our pick-up up and delivery service. We are here for you before, during and after the purchase.
Justin went out of his way to make it happen.
Justin went out of his way to make it happen. Good place to get a car or truck.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the 5 star review! We appreciate you taking the time to provide on. We are proud to have Justin on our team and I will pass on your kind words. When you need maintenance we also offer pick up and delivery service if you just don’t have the time to come in.
Great customer service and team at this dealership, very
Great customer service and team at this dealership, very helpful. Joe was excellent to work with, very helpful and attentive.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the great review Jonathan. I will pass the praise on to Joe. We work hard to understand your concerns and try to make your vehicle maintenance easy. Remember if it is more convenient, we have a pick up and delivery service so that you don’t even have to spend the time bringing your vehicle in to us.
I was provided with friendly explanations and accurate
I was provided with friendly explanations and accurate information. That was very helpul to me make a dicision to buy the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide a great review. We know that a vehicle purchase is a big decision and we want to help make that purchase your way. We are here for you after the purchase with service and repairs if needed. Remember if you need to save time, we offer mobile service and pick up and delivery.
We bought a used jeep from them.
We bought a used jeep from them. They offered to do repairs to paint and brakes. Which they did. They did not want to negotiate. Did not fill up the gas tank. When I asked the salesman about it he told me ?I dont know what to tell you we put so much into the jeep we can?t afford to fill up the gas tank.? He was more worried about this stupid review than making the customer happy. I?ve bought many cars from dealerships and this the first time I?ve left with an empty tank. The gas light was even on! I live out of state from the dealer and apparently they don?t get much out of state business. Because for next two or three days they called and I had to redo stuff online that was either wrong or not done. The jeep itself is fine. Just the experience could?ve been better. Doubt we would go back.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Patrick, we appreciate your feedback and sincerely apologize for your experience. It's disappointing to hear about the issues you faced with the tank and communication. I will speak to the team members involved and somehow make up for some of your frustration. Thank you for sharing your thoughts.
I have purchased several vehicles from Bob Swope and
I have purchased several vehicles from Bob Swope and would not go anywhere else. The staff is friendly and accommodating. They will go out of their way to ensure you get what you are looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to provide a great review. We try very hard to treat our guests with the patience and respect that they deserve when making such an important decision. Purchasing a vehicle should not be a sales marathon. It should be a relaxed conversation. We are here for you before, during and after the purchase. Remember we offer mobile service and pickup and delivery for your service needs. Any questions or training needs please call.