Reviews
As a first time buyer I was a little nervous but Dylan
As a first time buyer I was a little nervous but Dylan was very helpful in explaining to me the features of my vehicle and the process of all the payments that were included. He was able to answer every question I had about the vehicle which made me confident in my final purchase. I left there knowing this was the right option and the right person to talk to about.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy to work with no hassle good service in and out very
Easy to work with no hassle good service in and out very quick and didn’t try to mark anything up
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bob Swope Fotd employees were kind, friendly,
Bob Swope Fotd employees were kind, friendly, knowledgeable and helpful. I would recommend them to anyone looking to purchase a vehicle.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have been using Bob Swope Ford to service my cars since
I have been using Bob Swope Ford to service my cars since I moved to Elizabethtown in 2010. I can honestly say I have never had a better place to have my cars serviced. That goes back over 50 years and all over the world. When I recently bought my Ford Maverick, it was the first time I bought a vehicle from them. This purchase process was equal to my service experience - absolutely TOP NOTCH. People are the reason Bob Swope Ford is top notch. ALL department there are top notch and people are the cherry on the top of the notch.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Overall, a pleasant experience from initial contact to
Overall, a pleasant experience from initial contact to purchase. Communications was excellent, prices fair and I felt that I was being treated fairly and given the best price possible. Follow up by Justin was quick and courteous. I have dealt with them before and I'll be back when I need my next vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent ethics
Here is the story. Ordered a Ford Maverick XLT Hybrid from Justin in October of 2021. Of course the build date kept getting kicked down the road. I honestly forgot about it until December 2022. My truck has a new build date but would be a 2023 model. Cool…let me know when it gets close. Jan 2023 I signed off on relinquishing my rights to the Maverick when it came in. Was going to buy something else. Today (2.17.23) Justin text me and said that it just arrived and gave me first dibs. Swope could have put it on the lot with a substantial “market adjustment”, but they didn’t. They sold me the Maverick at about the same price as I ordered it in 2021. Kudos to Justin and Swope at gaining a lifetime customer. Paperwork done today and picking the Maverick up tomorrow. Thank you all at Swope.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best purchase, waited 57 yrs for this one!!!
I?ve waited my whole life to get the truck that talked to me. I found it! Researched many of the trucks on Bob Swope Fords lot and found the one that talked to me. Marcus my sales person was amazing. Very informative and always willing to go the extra mile. I am so pleased with my New F250 it?s beyond words. This was the right dealership at the right time with the right truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
The young man I dealt with has not been there long.
The young man I dealt with has not been there long. He was extremely helpful in the purchase of my new truck. What I like most about this salesperson was his approach and the way he listens to me and what I was looking for in the vehicle I wanted. He never tried to push something on me just because it was on the lot, or he wanted to make a sale. He truly wanted me to have the vehicle I would be happy with and with that mission accomplished.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us a great review. We are proud of our team and the way in which they treat our guests. Even our newest members, as you have experienced. Our product specialists are salaried and do not get paid more for charging you more. We hope to see you in the future for all your automotive needs.
Our New Ford 150
We just moved to Elizabethtown, KY. Bob Swope Ford was recommended to us as a trusted Dealership from our builder Smith Family Homes. Everyone we have met has been friendly and helpful. From the dealership, to neighbors, to our local church. We feel very welcome to our new hometown. Larry & Sandy Livermore
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Larry, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Extremely Happy
My experience was very quick and I?m more than pleased with the level of service!! Randy Blevins and Paul Jenkins we?re great and I drove away with my new car, a Bronco Sport!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jill, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
