Reviews
Write a reviewVery Professional
I purchased a 2017 Audi from Ward Chrysler Center and the process couldn't have been easier. Everyone was very professional and respected my time
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That’s guys are the best!
I was an internet shopper from Louisiana trying to find an truck to meet my standards. I inquired all over the US and found 4 trucks that matched what I needed. Ales and the good folks at Ward Chrysler went above and beyond helping me make sure I had the right truck at the right price. Best buying experience ever and I never left my easy chair!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience!
I bought a brand new Kia Sportage and had a great experience! Friendly service, reasonable price and very helpful. Overall very happy with my experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
helpful and knowledgeable
We went in looking for a used car. With high medical bills our credit was not that good and we figured a new car was out of the pucture. I was wrong. With the assistance of Red and Wards financial staff we got our 2016 KIA. They were great. Red did everything in his power to make sure we were happy and the financial staff did what they had to do to make a sale. A very pleasant experience so far working with this crew...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buyer's Beware-Get everything in writing when making a deal
My wife had bought 2 new Kia's from this dealership. So I suggested we go back there since she was a repeat customer. BIG MISTAKE!!!!! First they played a game of rebates and sent me home with a 2015 Chestnut colored Rio. The floor manager told me since I liked the color they would let me take that Rio and would get the rebates transferred from another deal they had not punched yet. They never questioned the sticker amount and I thought everything was rolling along fine. So I was pleased with the car and looking forward to my wife getting the 2017 Sportage that we were also purchasing. That's right a 2 car deal with a trade in of a 2014 Soul. Then they called my wife and told her that I needed to bring the 2015 back and they were going to put me in a stripped down 2017 to make the deal work so they could apply the big rebates that came along with the new models. We dealt with 3 different sales people and were given multiple stories that each one was acquainted with our deal. None were, and we got passed around and the floor manager had a different story each time. Then we were told that I needed to bring the car back and trade the car for another vehicle this time for a 2017 Forte. Long story short insist on everything in writing. And we took both vehicles back because we couldn't even trust that we could trust them to follow through with that.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
good experience
Great dealer to deal with. I would recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazingly helpful staff
My husband and I couldn't get a car anywhere wrh no credit history and no down payment. Ward kia really helped us out!! We were there for 6+ hours because the (not sure of his job title) the man who works with the banks and such, was trying every route he could. This whole team went above and beyond for us. Especially "Hap" and "Red". I also was helped with car insurance by someone but I can't remember his name! So glad that I spotted their cheesy commercials!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dishonest dealers.
Horrible place. These people have no morals and only care about getting money out of you - even though they say they "guarantee customer satisfaction". They are rude and dishonest, and will take advantage of you whenever possible. Avoid doing business with them.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
awesome
Thank you so much Ward Kia for getting me into a preowned Toyota.. Danny had been working on it for months !! David helped finish the deal. Thanks guys . I will definitely send you all some business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great guys helped tremendously
So, my credit isn't so great and I definitely wasn't expecting the best deal. I'm not naive and wasn't going to drive off the lot with anything either. But Danny got me brand new Rio I immediately fell in love with, and after my divorce and tough times this year this is a great start to picking up my life. Plus, in 6-8 months, I can refinance!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car