Reviews
New Malibu Purchase
The sales staff particularly James was excellent. Got us into a much better car than we were expecting. Very courteous,very professional Very respectful will ask for him when I replace my second car next year sometime
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hassle Free
The sales staff were excellent. My wife and I were in desperate need of a car, I asked for their best price and they gave it to me. Service was to notch right down to when Zach opened the door for us. Thank you Andy and the rest of the sales team for great service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Car Buying Experience Ever
I stopped in to browse and ended up leaving with a great car and I received unbelievable customer service. Andy made car shopping very relaxing, no pressure at all. He is very helpful and knowledgeable. Will definitely be returning to Vic Koenig for future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our salesman Andy was very friendly to us
We had a great experience and the whole process didn't take long at all and everyone there was very friendly with us and helped us friend something that worked for us
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
I actually had a great dealer Jimmy Cox gave me the red carpet treatmen. l will recommend him to family and friends we where in and out just like that with no problems. He worked hard on trying to get us the best deal possible
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fast and friendly
Jimmy Cox was my salesman, and he was very helpful and friendly and went above and beyond to make it a good experience trading in my 2011 Chevy Cruze for a 2015 Chevy Cokorado. I would recommend this dealership and salesman to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
helpful
Really wanted to help get us new car that we liked. Even looked at paperwork from prior purchase to see if we got messed over in any way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great
Best dealer ship in southern Illinois freindly staff always go out of there way to help however they can and always put u first and prices are always good..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HELPFUL
After expressing dislike in my Mazda cx-5 Jimmy did a great job helping with the process of getting into a new Malibu. Very relaxing yet helpful approach. Was not pushy at all. Travis in finance did a great job to make the numbers work. They really do work for you. Thanks again. Chevy is the only way to go!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2015 Chevy Silverado
Great service as always. Wouldn't go anywhere else
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase