Reviews
We recently bought a Ram 3500 Promaster Cargo Van from
We recently bought a Ram 3500 Promaster Cargo Van from this dealership and our experience was absolutely WONDERFUL! The customer service from all the staff was great, the price was great, and the financing process was exceptional. We live out of the area 3hrs away and they even delivered the van to us . This dealership is FANTASTIC!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We recently bought a Ram 3500 Cargo Van from this
We recently bought a Ram 3500 Cargo Van from this dealership and our experience was absolutely WONDERFUL! The customer service from all the staff was great, the price was great, and the financing process was exceptional. We live out of the area 3hrs away and they even delivered the van to us . This dealership is FANTASTIC!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My husband and I have been to several dealerships in our
My husband and I have been to several dealerships in our time, we both highly recommend Whitten Brothers of Ashland. When purchasing a vehicle you can become completely overwhelmed. The team made our purchase smooth and pleasurable. Our salesman Ross was completely knowledgeable and explained all down to every minute detail. He made our experience easy and fun. When getting down to the complicating finance part of our deal, Nick made us feel comfortable without any pressure. Our financing down to the explanation of our warranty was so simplified. When bringing our truck back for ceramic coating, we were met with wonderful service team. Our experience was so good, the team is in search of another vehicle for us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been to a lot of dealers in VA and MD.
I have been to a lot of dealers in VA and MD. Ray is the best salesperson I have ever dealt with. He was not pushy but followed up in a manner that kept me engaged. I have never been more informed on a car or felt better during the "tire kicking" phase than with Ray. I came in about an hour before close and was able to have all my questions answered and was able to do a test drive. I personally will not work with anyone else unless he retires. Also, everyone at the dealer was helpful and happy. Most dealerships everyone looks depressed and that they don't want to be there. Not this one. They also had a great selection and Ray made sure to set my expectation on pricing and put me in the car that worked for me. Other dealers have you test drive their most expensive options. Ray asked me about my needs. He even memorized my phone number #amazing skill. Thank you, Ray, and Thank you to your team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ms. McCarthey found the perfect used Pacific required by
Ms. McCarthey found the perfect used Pacific required by my husband and me. She showed all the unfamiliar features and how to work them. Our old van didn’t have such features as back up and lane guides. Really impressed with her car knowledge and all personal attention she gave. Wish I had the words to show my appreciation.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was an Easy experience, completed quickly and was
It was an Easy experience, completed quickly and was pleasurable. The initial response to emails and text was very good.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cathy was wonderful.
Cathy was wonderful. She is very knowledgeable and does a great job explaining all of the features each vehicle offers. She is kind , patient, and easy to work with. Whitten is great - super service / products / sales people treat you like family. I would buy from them again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Cathy provided you with exceptional service during your visit. It's fantastic to know that her knowledge and ability to explain our vehicle features made your experience enjoyable and informative. At Whitten, we strive to treat our customers like family, and we're delighted to hear that you felt this warmth throughout your interaction with us. Providing top-notch service, products, and a welcoming atmosphere are core values we hold dear, and it's always rewarding to receive such positive feedback. We truly appreciate your kind words and your willingness to choose us again in the future. Should you need anything else or have any further questions, please don't hesitate to reach out. We're always here to assist you. Thank you once again for your support, and we look forward to serving you again soon!
Great experience from beginning to end - We would highly
Great experience from beginning to end - We would highly recommend Whitten of Ashland and Cathy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you immensely for your glowing recommendation and for entrusting us with your automotive needs! We're delighted to hear that your experience with Whitten of Ashland and Cathy was nothing short of exceptional from start to finish. Your recommendation means the world to us, and we're honored to have earned your trust and satisfaction throughout your journey with us. Cathy and our team strive to provide each customer with a seamless and enjoyable experience, and it's incredibly rewarding to receive such positive feedback from valued customers like yourself. Should you or anyone you know ever require automotive assistance in the future, please don't hesitate to reach out or recommend us. We're here to ensure that every experience with Whitten of Ashland is nothing short of outstanding. Thank you once again for your kind words and for choosing Whitten. We genuinely appreciate your support and look forward to serving you again in the future!
Friendly and professional staff that goes out of their
Friendly and professional staff that goes out of their way to make you feel comfortable! Cathy was great!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We're delighted to hear that our staff, especially Cathy, went above and beyond to ensure your comfort and satisfaction. Providing a friendly and professional experience for our clients is incredibly important to us, and we're thrilled that we were able to meet your expectations. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future!
Cathy and everyone else were great!
Cathy and everyone else were great! Everyone was very friendly, polite, knowledgeable and helpful. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear that you had such a positive experience with Cathy and our team! Providing excellent service and making sure our clients feel welcome and supported is always our top priority. We appreciate your kind words and thank you for choosing us. If you ever need anything in the future, don't hesitate to reach out. We're here to help!