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Whitten Brothers Of Ashland

(489 reviews)
Visit Whitten Brothers Of Ashland
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 9:00am–6:00pm
Tuesday 9:00am–8:00pm 9:00am–6:00pm
Wednesday 9:00am–8:00pm 9:00am–6:00pm
Thursday 9:00am–8:00pm 9:00am–6:00pm
Friday 9:00am–8:00pm 9:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (888) 882-0765 (888) 882-0765
Used (888) 881-8429 (888) 881-8429
Service (888) 882-1072 (888) 882-1072

Reviews

(489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very fast and informative service. They had my deal...

Very fast and informative service. They had my deal written and ready within 2 hours and I was out of there. Couldn't ask for a better car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I had a great experience at Whitten Brothers buying a...

I had a great experience at Whitten Brothers buying a Jeep for my daughter who is going to college in the fall. Cathy was great! I would highly recommend Whitten Brothers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

By far one of the best experiences I've ever had...

By far one of the best experiences I've ever had purchasing a vehicle. Cathy was very professional and helpful. Once I arrived at the dealership, Charlie had the paperwork ready and I was out in a very timely manner. I would highly recommend Whitten Brothers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was visiting from out of when my vehicle broke down. It...

I was visiting from out of when my vehicle broke down. It was a Saturday, I called the dealership told them my problem. They were super helpful. Drive axle was broken, warranty thank goodness, parts were order the following Monday. When part got to them, my vehicle was fix and I was on my way. Paul and everyone I spoke with were great. Here I was from out of state and they made feel like I was a neighbor and right at home. Thank you Paul.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The experience was horrible. I bought my car to them...

The experience was horrible. I bought my car to them because that is where I had purchased it. I had to bring it back on numerous occasions, each time Nick would say the car was fixed and before I could get it home the same problem occurred. On two occasions I came to pick it up and the same problem occurred before I was off the parking lot and I had a witness who saw that. The top manager was no help there either. This problem went on for months and they could not solve however thought they were going to keep getting paid for putting things in the car that did not solve the problem. POOR MANAGEMENT ,SERVICE AND EVIDENTLY DID NOT KNOW WHAT THEY WERE DOING.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had a wonderful experience buying our car with Cathy....

We had a wonderful experience buying our car with Cathy. She was absolutely amazing and I would definitely go back to see her again. She was so pleasant to work with and she is still making sure all my needs are met. THANK YOU SO MUCH CATHY!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had the best experience with Cathy! She was there for...

I had the best experience with Cathy! She was there for me through my entire picking the right car, through purchase, and even after purchasing with crazy questions! That you written brothers and thank you Cathy for your amazing help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Helpful , in finding the car we needed. Very responsive...

Helpful , in finding the car we needed. Very responsive with locating cars at other locations and having them delivered to your dealership for us to see. Salesperson was knowledgeable and very pleasant. Thanks Cathy. Ralph Covinton

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They have had my Jeep GCK for 2 months. It has Chrysler...

They have had my Jeep GCK for 2 months. It has Chrysler extended warranty. It took 2 weeks for Chrysler to approve repairs. Still waiting for new transmission. I just got a call from service writer who gave me a tentative date of December. Didn't sound like he was sure it would be repaired then. So Chrysler can't make a transmission for my car. Buy a jeep at your own risk!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Not a writer great people an dealer ship. I don’t like to...

Not a writer great people an dealer ship. I don’t like to write reviews every one has opinions mine was a good an easy experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.