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Whitten Brothers Of Ashland

(489 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 9:00am–6:00pm
Tuesday 9:00am–8:00pm 9:00am–6:00pm
Wednesday 9:00am–8:00pm 9:00am–6:00pm
Thursday 9:00am–8:00pm 9:00am–6:00pm
Friday 9:00am–8:00pm 9:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (888) 882-0765 (888) 882-0765
Used (888) 881-8429 (888) 881-8429
Service (888) 882-1072 (888) 882-1072

Reviews

(489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Easy Peasy

Buying our new Jeep was quick and painless. Cathy was very efficient and knowledgeable. Our best experience buying a car yet! Highly recommend Whitten Brothers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your Jeep! We'll be sure to thank Cathy for giving you the best care. Thank you for your recommendation!

Buying Without Even Being There!

I must say Whitten Brothers of Ashland was the best very best experience I've ever had buying an automobile. They worked with me so I could get all the paper work done while not having to take off work, stayed late for me to get there & get me processed. I feel like I got a fair deal and they will be there for me when I might need them in the future . I would recommend them to anyone out there looking for a new/used car. I love my 2017 Dodge Ram! Thanks Cathy McCarthey & Whitten Brothers! Debra Oord

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your 2017 Dodge Ram! We will be sure to thank Cathy and the rest of the team for providing you with exceptional service. Let us know if there is anything else we can help you with. We look forward to your next visit!

Great service, personnel were respectful and...

Great service, personnel were respectful and accommodating to my needs. Service department was thorough, competent and professional. Ihave purchased two Chryslers from Whitten and have used their services for over 10 years. Would not consider using another deslership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

That's great news! Thank you for being such a loyal customer. We truly appreciate your business and kind review. You are always welcome to visit.

Whitten Brothers of Ashland is a great...

Whitten Brothers of Ashland is a great dealership.Friendly environment with awesome employees. I have, and will continue to share my positive opinion regarding my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your feedback and opinion about working with our team members. We truly appreciate your support and look forward to any future visits. Let us know if we can do anything else for you!

Best Jeep dealership ever

My husband and I have been purchasing vehicles from this dealership for the past 12 years, and with virtually with the same sales force. The service we receive as customers is impeccable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for being such a loyal customer. You can always count on receiving exceptional customer service when you visit. Have a great day and come back soon.

Christmas Miracle

Excellent service as always, this time I was on my way out of town ( literally catching a plane that evening) and had a couple hours to burn. As it’s hunting season it’s hard for me to give up a weekend but I really needed to get a safety recall and tires rotated. Showed up without appt. and waited no more then an hour, in and out! Thanks Whitten.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are happy to know that you were more than satisfied with our services. Let us know if there is anything else we can help you with. We look forward to your next visit!

Very great service and very fast. I definitely will...

Very great service and very fast. I definitely will continue to purchase vehicles from here. Will also tell friends and family members about Whitten bro.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hannah, Thank you for taking the time to share your great service experience with Ray! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

Flat Tire Repair

Needed flat tire repair or replacement. Nick took care of it same afternoon without prior appointment. Tire was repairable and I was soon on my way! Totally satisfied. That's service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

Best experience ever buying a vehicle!!!!!!!!!!!

Go see Cathy McCarthey. She is the best salesperson you will ever experience. Amazingly knowledgeable about the entire vehicle. Cathy made sure I knew everything about this truck before I drove off. Also Mr.Charlie was a Great Guy. Charlie took really good care of me on the purchase of my vehicle. My experience at this dealership and these two wonderful people will have me returning to do future business with them. I have absolutely not one regret or complaint about this dealership and the wonderful staff that they have. Whitten Brothers, Thank You for having such wonderful people working at your establishment. This will continue to keep having more and more people arriving to make purchases. Once again Cathy and Charlie THANK YOU so so much!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your recent purchase! We were thrilled for the opportunity to assist you with your new vehicle. Cathy and Charlie will appreciate knowing that you enjoyed your experience. We are glad that you will be returning in the future. We can't wait to see you again.

This dealership experience was the first in a long time,...

This dealership experience was the first in a long time, that made you feel important and we felt good about purchasing a new vehicle! We have already recommended them to some of our friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to share your thoughts about working with us. We are delighted by your great feedback and our team welcomes you again. Congratulations on your purchase!