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Conway-Heaton Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (302 reviews)
Visit Conway-Heaton Inc
Sales hours: 8:30am to 6:30pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:30pm 7:30am–5:00pm
Tuesday 8:30am–6:30pm 7:30am–5:00pm
Wednesday 8:30am–6:30pm 7:30am–5:00pm
Thursday 8:30am–6:30pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
New (502) 337-7130 (502) 337-7130
Used (502) 337-7167 (502) 337-7167
Service (502) 337-7159 (502) 337-7159

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conway-Heaton Inc from DealerRater.

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Krobeck

They took my car in at the scheduled time and i was done in 1 hour as expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Happy customer

Conway heaton made buying a new truck easy. Customer service was good and fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sanford, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Service experience

Fast appointment and courteous, helpful service. Not crazy about waiting area.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change and tire rotation.

I am happy with the service that is provided. Might even try to buy next vehicle from there if it?s reasonably priced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

James, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Thanks again for your business! Take care!

Great Job

I scheduled my appointment and they did an amazing job. I was in and out for my oil change. Great job!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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4 decades of excellence

I have been buying vehicles at Conway Heaton and getting them serviced there for the better part of four decades. Carl Childers is my go-to person in the service department, always giving me good advice and working with me to maintain my car. I really appreciate his work and that of the other helpful people at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Exceptional Car Buying Experience

Best car purchasing experience my family and I have ever had. Adam and Greg were absolute professionals. It was a pleasure doing business with them and I'd recommend you stop by the Conway Heaton dealership in Bardstown if you're in the market for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jason, we are happy we could make your experience a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have an wonderful day!

Geat services

I was very pleased with my service. .. The mechanic did a very top notch job and would recommend anyone to have him work on there truck or car...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent

Everything went great. I love that I can make an appointment and they stick to there time. Fast and everything is done professionally! Will most definitely continue to get my vehicle serviced there. Each staff member that I have came in contact with is extremely nice and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ashley, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

Great serivice and staff

Excellent service Will recommend to friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mary, we're happy to hear you had such a positive experience with our team! If there is anything else we can do to assist you, please let us know! Take care!