Reviews
Write a review'Great services, very clean facilities.
We never purchased a vehicle, however, we have our oil changed on one of our vehicles; and as usual the staff was very professional and took care of our needs as usual.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Just getting routine maintenance on the 2014 Ford Fusion I bought new for my wife at this dealership. Very good Staff from the Salesman that sold me the car to mechanics that serviced it. Have been in my opinion treated very honestly & fairly. Would purchase from them again, Thanks Thomas in Coxs Creek, Ky
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Thomas, for the glowing review! If there is anything else we can do for you, please give us a call.
Service Dept. at Conway Heaton
Needed a tire, had in stock, installed in short time. Michael Conway was the best. Always is.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
2012 Ford Escape. We have always received good service at Conway Heaton Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're so happy you enjoyed working with our staff, Ann! The staff at Conway Heaton always strives to provide personable and excellent customer service. We greatly appreciate your business, and thank you again for the review!
customer
thanks to Steve Greenwell and Robbie Fulkerson I was in and out in no time at all. great job Steve and Robbie. thanks again to the pro's. Coondog
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you chose our dealership, Joseph. Thanks for the feedback and strong recommendation!
Awesome turn around
Very helpful in timing my drop off got my car ready and allowed my daughter to pick up vehicle after school
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I do not know what a title is?
All your staff are very nice and helpful. Quick to assist. AND, they all look busy, not sitting around drinking coffee Ha Ha. BUT, really, we are all living in a productive world, now we had to leave our car and spend money too. Not as bad as the dentist or doctor thank goodness. Thank you for quick service and an explanation I can understand. Warm regards.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are ecstatic to read your review of our location, Gemma. It's good to hear our team is living up to the promise of providing fantastic service to our customers.
great service
I was pleased with the service. It was done in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I just had my vehicle serviced. Oil change and tires rotated. They always do a good job for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the wonderful comments of the team here at Conway Heaton. The staff at Conway Heaton always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!
2016 Explorer buying expeirence
Great experience. Only recommendation is the Dealer could lose a few pounds.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase