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Thornhill GM Superstore

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (66 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (66 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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great

Had a dealer by the name of Josh Lawson that was a great help in helping me figure out what I needed and which kind of vehicle fit my purposes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

0utcast, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Thornhill Superstore, Inc. Please don't hesitate to reach out if there's anything additional we can do for you.

Buyer

I highly recommend Thornhill Chevrolet if you are in the need of a new/used vehicle! Tonya Hunt Helsel, our sales lady met our needs not only once but twice for my husband & myself! Our 1st purchase was a GMC Yukon & we were treated so well that when my husband was ready to trade, we went back to Thornhill & Tonya for his Chevrolet Diesel truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day!

Legal Assistant

The salesperson that helped us (Tonya Helsel) is the absolute best!! She's very knowledgeable in the products and is great at helping you find the vehicle you're looking for!! I highly recommend Thornhill GM Superstore and I would work only with their salesperson, Tonya Helsel!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Hollie, thank you for taking the time to leave a review for us at Thornhill Superstore, Inc.. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Amazing People

Our car broke down and we were having to borrow my moms car to get my husband to work. We needed anything to get him there and back because car garage wouldn't help repair old car. We have no credit we always tried to avoid it but left us in bad spot for this. Everyone turned us down even little used lots because we didn't have a large down payment and no credit score. Then this guy at thornbill called me back everyday, working all angles to get us in something.. Then he called said bring what down payment you have and we got you a car. The most incredible thing its a brand new car. So if your in need these guys will work with you and with patience and a little time they can make it happen. Thank you guys for getting my family back on the road and with ease of mind shouldn't be breaking down in my new car. I love it can't be more blessed . Thanks so much....from one very pleased customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Wow! We really appreciate you sharing your experience. We always want you to feel this way after a purchase. If you ever need any more help, our team is available to talk!

Grate Servive

Got my truck in and fixed in a timely manner have always got good service, Friendly staff always willing to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service!

Customer service and assistance is excellent in every way! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Docter

Great service and staff was thorough problem fixed fast and first time. The dealership was nice and up to date with customers area evey nice and lots of aminities.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Retired RN

Was charged for more than was done to my car with the last visit. I paid it and then got home and recognized the mistake. I called and spoke with Ben and the problem was corrected and he refunded me a check for the difference. Although I recommend them for correcting the problem, it shouldn't have happened in the first place. What if I hadn't checked the invoice?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Tonya Hunt my car sales lady was very helpful and through in explaining the car and getting me the best deal possible for this vehicle. I would recommend this dealership to anyone. Positive attitudes and its all about the customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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"Great service"

My experience at Thornhill Super Store was good. I had my car serviced and the tires rotated. They did what I asked them to do. The waiting area was pleasant.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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