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Thornhill GM Superstore

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (66 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (66 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Good service!

We had our trucks oil changed and tires rotated. We were satisfied with the customer service we received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very Responsive

I contacted Thornhill about a Hyundai Veloster and they contacted me relatively quickly. They were very friendly and gave me the information I needed... However it was not the vehicle I wanted and I went with a different buying path. However my experience with Thornhill was short it was a good experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Robert "Doc" Warner

Service was excellent. hey are some of the most friendly people I have ever dealt with and they treat you just like you are family. The service was outstanding. The service man was finished with my car before I could turn my head and have a seat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service nice new waiting area

nice new surroundings in waiting area, the changing of the seats and tv, also the free doughnuts were a bonus plus the new serivce girl was very pleasant and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, clean facility, and fast work

Easy to set up appointment. Came right in and had a great waiting area to sit in. They were fast and had me out of there in no time. Everyone was very polite and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service.

I always get excellent service at Thornhill's. I come in with one problem and they will take care of anything else I remember I need without making me make another appointment. Very accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great People to Work with!

They checked my vehicle three times to make sure the tie rods were okay after I had a mechanic inform they were stretched. I appreciate the thoroughness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I called in to set up appointment , they fit me in and were very helpful and the service was performed in a timely manner and I was in and out in under an hour

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service. Warm and friendly atmosphere.

The staff was very friendly.. I feel as though they did everthing possible to satisfy me and helping me to get the car I wanted. I have bought 4 cars with Thornhill. When the time comes for a new vechicle I will definetly go back to Thornhill. They made me feel like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service, Very Helpful

Great. Really helpful and very Nice. Eric Pauley was a Great Salesmen He helped us with our every Need and was always there anytime we had a Question.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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