Reviews
Write a reviewGood service!
We had our trucks oil changed and tires rotated. We were satisfied with the customer service we received.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very Responsive
I contacted Thornhill about a Hyundai Veloster and they contacted me relatively quickly. They were very friendly and gave me the information I needed... However it was not the vehicle I wanted and I went with a different buying path. However my experience with Thornhill was short it was a good experience.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Robert "Doc" Warner
Service was excellent. hey are some of the most friendly people I have ever dealt with and they treat you just like you are family. The service was outstanding. The service man was finished with my car before I could turn my head and have a seat.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service nice new waiting area
nice new surroundings in waiting area, the changing of the seats and tv, also the free doughnuts were a bonus plus the new serivce girl was very pleasant and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, clean facility, and fast work
Easy to set up appointment. Came right in and had a great waiting area to sit in. They were fast and had me out of there in no time. Everyone was very polite and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service.
I always get excellent service at Thornhill's. I come in with one problem and they will take care of anything else I remember I need without making me make another appointment. Very accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great People to Work with!
They checked my vehicle three times to make sure the tie rods were okay after I had a mechanic inform they were stretched. I appreciate the thoroughness.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I called in to set up appointment , they fit me in and were very helpful and the service was performed in a timely manner and I was in and out in under an hour
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service. Warm and friendly atmosphere.
The staff was very friendly.. I feel as though they did everthing possible to satisfy me and helping me to get the car I wanted. I have bought 4 cars with Thornhill. When the time comes for a new vechicle I will definetly go back to Thornhill. They made me feel like family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service, Very Helpful
Great. Really helpful and very Nice. Eric Pauley was a Great Salesmen He helped us with our every Need and was always there anytime we had a Question.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase