Reviews
Write a reviewSatisfied Customer
This is the second vehicle I have purchased in the last 2 years from Thornhill GM. We drive over approximately 1 1/2 hrs. to get to this dealership. Greg, our salesperson is always extremely helpful and knowledgeable about helping us with our vehicle purchases. Keep up the good work!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thornhill
Great customer service and fast service. I got my oil changed and they are very nice to work around my schedule to best meet my needs. I would recommend Thornhill to my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dealer Experience
I've purchased 6 vehicles from this dealer and had good experiences in most all aspects.Really wouldn't think of going anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
thornhill
advertise car on internet drove one hr to get there thin I was told car was not for sale to the public, it was a holesale car. and tried to show me a much higher price car. I will never go back or look on line at a car form thornhill again. David.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Poor Poor Poor Customer Service
No pictures on website of the vehicles they advertise.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
POOR CUSTOMER SERVICE ....
Contacted "Josh" in the used car department about a vehicle they had on their site that didn't have pictures. He promised if I sent him my phone number he would "text" me the pics. After "4" attempts in asking for them, I've still yet to receive them. Although ... We will be taking our business out of WV. This seems to be pretty typical of the dealerships around here.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase