Reviews
Write a reviewGREAT SERVICE AND SALES
Pickup started missing got to Burtis Motor and 1 hour later back on the road. Great service .BIG THANKS to Burtis staff for working us in
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Dealershiper
Everyone was fantastic and bent over backwards to get my car going. Gave me a nice loaner and krpt me uodated the entire time. Thanks Burtis
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bad Experience with their Sales Department
My vehicle sat in the shop for over a week and they could not give me a straight answer as to what the problem was. Turned out to be an extremely simple fix that I got resolved elsewhere.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We would love the opportunity to speak with you about this. We apologize, we know our shop is running way behind due to vacations and techs being gong to Ford trainings. We apologize for the issues. If you would like, you can contact our Service Manager, Julie Diehl to speak with her about it so we can hopefully find a resolution.
Customer
I have been purchasing vehicles from Burtis since 1975 and I will continue to buy from them I have always been very happy with the way the staff treats their customers and the service I have received after my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks
Treat ya fair andExcellent to work with.... Thanks again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Worth the wait!
Heath Kirmer spent about a month trying to find exactly what I wanted and he definitely came through! I'm am beyond happy with my 4 runner. Two huge thumbs up to Heath, seriously.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lauren, Thanks for taking the time to give us such a positive review. We very much appreciate your business and we look forward to assisting you in the future. Please drive safely and let us know if you need anything!
Great experience
I went in looking but not really needing something immediately. I explained I was paying cash and I could afford to wait for the right vehicle. I was able to test drive what I wanted, and the staff was very patient about searching for the right color and miles I wanted. I ended up with the vehicle on the lot. Thanks for the "no pressure/high sales service" treatment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kevin, We truly appreciate you taking the time to give us such a glowing review. We are happy that you had a great experience, and we look forward to assisting you in the future. Thanks again and drive safely!
Great sales staff!
They helped me find the truck I wanted, get it in to Burtis and make sure everything was perfect. They put in the extra work to make sure the truck I was getting had every little thing on it that I wanted. Very pleased with the staff
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words. We all appreciate your business and look forward to assisting you in the future. Please drive safely!
Happy customer
Jack and Ryan, thanks for the honest and easy transaction. I appreciate people that want to make purchasing a vehicle hassle free , Thank you very much
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not a problem! We want to make the process as easy and fun as possible. Honesty is always the best policy as well. Thank you again for your business and we wish you a Merry Christmas and a Happy New Year. Drive safely!
E-350 15 pax van
Great service and real user friendly! I had a wonderful car buying experience with these guys. Honest and customer service was excellent!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you sir! We appreciate your business, and you taking the time to rate us. We hope that you are happy with your van and if we can help in any way at all, please let us know. Drive safely and thanks again!