Reviews
Write a reviewJames
The salesman was helpful & polite. Management & business staff were all friendly and made you feel right at home. Would highly recommend this dealer.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you James for your business, and taking the time to review us online. We appreciate your business greatly, and are happy to hear we made the process fun and easy. Thank you again for your business! Merry Christmas and Happy New Year!
THANK YOU BURTIS!!
Thanks to everyone at BURTIS! I emailed about a truck on Thanksgiving and got a response from Ryan that day. Wow told him I would be in the next morning and he put me in contact with Jose. What a great salesman and sales team from the owner I met to Vicky in the finance dept. Thanks again everybody At BURTIS motors! Rick and Dawn Rice
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the kind words and review. We truly appreciate your business and it was great to meet you. We hope that you are happy with everything and wish you the best of luck. If we can ever help with anything in the future please let us know. We would love to take care of you in the future even though you are so many miles away! Drive safely and thanks again!!
Thanks Burtis!
with the help of one of your employee I got what I was looking for!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Art!! We appreciate your business very much and are very happy to hear you were treated with respect and great service. We are excited to assist you after the sale and down the road, but if you need anything before hand, sure let us know. Have a Happy Thanksgiving and enjoy your new vehicle!
Burtis Motors is Built Ford Tough!!
I had a very easy process when I purchased my car from Burtis. Everyone is amazing! They all go above and beyond to meet your expectations and needs. I notified them in advance that I was interested in the car and I took home the paperwork that needed to be filled out. I dropped it off and the next day I was able to sign everything in 40 minutes. If you think buying a car takes forever then go to Burtis they are fast and efficient!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much for giving us such a glowing endorsement. We appreciate your business very much. We will look forward to serving you after the sale and down the road, but until then, please let us know if we can help with anything at all. Drive safe and Thanks Again!!
Great service and experience
I traveled by train 600 miles, showed up very early in the morning and was graciously picked up by Jose at the station who started two hours early just to accommodate my schedule. The vehicle was just as it was portrayed to me over the phone and by video and was very happy with the service by all at Burtis. Thanks again for making it an easy decision.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Matt for taking the time to review us. We all truly appreciate your business and are happy to hear you are enjoying your new truck. If we can assist you with anything in the future please let us know. Drive safely and we hope to assist you again in the future!
No luck
I had a hard time getting a response from the dealership regarding one the their used vehicles.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I apologize for your experience Lonnie, but our records show several email replies back and forth between you and our salesperson, including text messages of images and information on your Tundra pickup, and a completed appraisal and a deal complete with your payoff. So I am unsure if there was something else that happened that applies to your review, but it looks like we did contact you several times along the way. I wish you the best of luck going forward.
Wonderful experience
My husband and I were merely curious about a vehicle; we were able to test drive it and when it became clear that it wasn't going to work, there was no guilt or negativity. They bid us to return at a later date. We appreciated not being played.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you so much for your kind words. We are sorry it did not work out at this time. We will always be upfront and honest with you. We wish you the best of luck and hope that you will consider us for future purchases and service. We hope to make you a part of our customer family, so you can see that we not only care before the sale, but after it as well! Again, Thanks so much for your consideration and taking the time to let us know how we did.
Fantastic Service
The buying process was very smooth and very fast. I was treated with respect and they made sure my needs were being met.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much Quade. We always try our best to make the process as quick and easy as possible. Thanks again for your purchase and we hope that your new Fusion provides many safe and worry free miles for you! Thanks again and call with anything we can do to help you out!
Burtis is great!
We have purchased five vehicles from Burtis in the last five years! Great dealership and great staff! Never thought we would enjoy going into a dealership but at Burtis we do. Super nice, great service after the sale, upfront and honest, service department always takes care of us! Cannot say enough nice things about Burtis!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks JD, we appreciate your kind words and willingness to purchase from us multiple times. We always try to do the best we can for our customers! Thanks again and we will see you soon!
Great Dealership
I am from out of state and purchased a vehicle from Burtis Motors. They made the transaction smooth and flawless. It was so easy and everyone at this dealership was great! I would highly recommend Burtis Motors. Honest, friendly and they really care.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the great review. We appreciate your business and look forward to serving you in the future. Please let us know if we can be of any assistance at all. Travel safely!