Reviews
Write a reviewRepeat Customer
I am a repeat customer at Burtis Ford. I have always been treated fairly and feel respected as a customer. I really appreciate good customer service. Great job folks. Look forward to doing future business with you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Mike. We appreciate your loyalty. We always want you to feel respected. We want the process to be fun and exciting. Thanks again for your business and please let us know how we can assist you further. Drive Safely.
Repeat customer
This is the 3rd vehicle we have purchased from Burtis. They are the go-to dealership we think of. Each time, they have been courteous, friendly and definately not "pushy".......I would and will highly recommend them to anyone looking to buy a vehicle. Thank you to everyone!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We want to say Thank you for your repeated business. We are very happy to hear we have earned your trust when it comes to purchasing your vehicles. We will always be here to assist you in any way possible and look forward to helping you in the years to come. Please let us know if you need anything at all and Drive Safe!
Great Service
Very friendly and professional. My daughters first car and salesman treated her very well and explained all the features to her.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much for your business! I am glad to hear Brett did his job and exceeded your expectations, as well as his Managers. I hope your daughter enjoys her new Ford, and please let us know if we can help you at all with the vehicle. We will be here to help!
Burtis Motor is #1
I have bought my last few vehicles from Burtis Motor. They always have professional and friendly staff. I will be going back to Burtis for future car purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your kind words and taking the time to rate us on cars.com. We know you can buy a car anywhere, and the fact that you put your trust in us is something we will not take for granted. Please let us know if you need anything at all. We look forward to assisting you in the future!
Ford F-150 Buying Experience
It was a great experience we were in a tough spot because a car we had paid off was totaled in a car accident and Ryan was great about finding me something that was going to last for 10 years but would not break us. Thank You
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Tyson! We appreciate your business and will always be here to help whenever you guys need us. Enjoy that truck! Happy we got everything worked out in a tight spot!
My best car-buying experience!
The folks at Burtis Motor Co.are the definition of "team". The were all very friendly and knowledgeable. My wife and I are very pleased with the way things flowed during our visit. This is by far the best car buying experience I have ever had; totally stress-free. They work hard to get you back out on the road. We needed two vehicles and drove them both home the same day!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow, thanks for the kind words. That's quite an accomplishment to be the best experience you have ever had. We will do everything we can to live up to those words. Please let us know if we can help in any way, shape or form. Drive Safely.
Our new purchase....
It seems to always be a stressful headache to purchase a different vehicle. That was not the case at Burtis Motors. Our Dealer Brett Nelson was kind, considerate and very patient with us... There were no hidden surprises at the end or anywhere else thru the process.. It was very comfortable and exciting... We got just what we wanted without feeling talked into anything... We bought a "couple" vehicles from Burtis since 1986. So glad we have again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words. We appreciate your business and will be here to take care of you throughout your ownership period. Please let us know if we can assist you in any way possible! Drive Safe!
Thank you, you earned it
Have never made a written comment on a purchase, although the staff asked if I would take a minute and answer how it was to buy a vehicle from them. Decided to put some thoughts into words. I was and am impressed with the level of professionalism Burtis group showed not only myself, but my family as well. The staff answered every question, and helped me in getting a fair deal. A couple of years ago I went shopping for the exact pick up and stopped looking after awhile due to the hounding I was getting from various car lots. Anyway, I never heard a bad thing about Burtis, and I see why, you people were great, the detail crew could do with improvement ( probably like me, over worked ), but THANKS for everything. You'll be highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! We truly appreciate your business and look forward to serving you in the future. Enjoy your new Ford truck and we hope to see you again soon! Drive Safe
Great Service and Friendly Environment
I bought a 2011 Explorer from Burtis, and it was the best car buying experiance I have ever had. They treated me like a person, and have taken care of me after the sale. They wash and vac my car everytime it comes in for service. I always have a loaner, and they have them readily available for me, no rental cars. They focused on what I wanted and made it happen! I will always go there for my vehicles, no matter what!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate the kind words. We are happy to hear that you are happy with your Explorer! Please let us know if you hear about anyone looking for a new Ford or Chrysler product, and let us take care of them the same way we take care of you! Thanks again for your business!