Reviews
Service Experience
Service Staff was very friendly, I think the check-in process was a little too long but I can accept that since I was not already in the database. It would be nice to have a courtesy water cooler or drink/snack machine in the service area since sometimes folks aren't there very long so the lounge area isn't an option.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Loved my experience
I got a Ford Edge and it is a wonderful car. The dealer worked with me to help make a plan that I could afford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Maria, we are happy you had a pleasant experience at our dealership. Drive safe, and we'll see you on the road.
NEW VEHICLE
Purchased a 2016 Ford F-150. This is the second time I have bought from Purvis Ford. I qualified for a great rate through Form Motor Co bank. Staff was professional and didn't tell me what I wanted to hear. More of what I needed to hear.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate your feedback! Again, we appreciate your recommendation of Purvis Ford Lincoln, Inc. and we hope to be of service again in the future.
GREAT SERVICE AND GREAT FACILITIES!!!
As always, I am truly impressed with the quality of the work performed on my car and the professionalism of your staff. GREAT!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast and efficient
State inspection. In at opening ... done in under an hour. Can't ask for much more than that.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Frank Steward is your best service advisor. He an outstanding professional in all aspects of customer service. Your service technicians who service my car are also excellent!!! It's always a pleasure to visit Purvis Ford because of your people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your strong recommendation of the staff and Purvis Ford Lincoln, Inc.. Please do not hesitate to give us a call if there is anything we can do for you.
New Car Purchase
Barry is and always has been an exceptional sales rep and consistently does an awesome job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service
Great service! As always the service team at Purvis did an excellent job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, James! Thank you for your positive review. We respect our customer's time and budget so we hope to see you here again!
GOOD SERVICE
I CAME WITH OUT AN APPOINTMENT AND HAD MY SYNC FIXED THAT DAY THANKS
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, exceptional service representative
Service was great, service representative was exceptional, he kept me informed and even made sure with my warranty plan that I received a rental car while repairs were being completed. Thank you!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had a pleasant experience here at Purvis Ford Lincoln, Inc.. We look forward to your next visit!