Reviews
I did look into a dodge journey and they never got back
I did look into a dodge journey and they never got back to me and I wouldn’t tell anyone to go there
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Kim! I'm sorry you did not receive any return communication from our staff. That is unacceptable. I have made our management team aware of your review. Thank you for giving us the opportunity to earn your business. We appreciate you.
Servicewomen good , communication not as good this time.
Servicewomen good , communication not as good this time. Communication need to be better with customer
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for giving us a very good review. I will pass your review on to our management team, so they will be aware of the communication issues you faced. Thank you for choosing Moses. We appreciate you.
Service department does a good job.
Service department does a good job. Sales people seem to be a bit judgy if your not in sundays best.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi J! I'm sorry to hear you found our sales staff to be judgemental. It is very important to us that our employees treat all our customers with the utmost respect. If you every feel that you are not being treated to that respect, please bring it to the attention of one of our managers. Thank you for giving us a 4-star review. We appreciate you.
Took my BMW in for routine maintenance and new tires and
Took my BMW in for routine maintenance and new tires and couldn’t be more pleased. Staff was friendly and service technician was great ( he texted a video of my car on the lift and went over all he did and what was checked). Work was completed promptly and I was on my way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi JennMarc! Thank you for giving us a great review. I'm glad you are happy with the work that was done on your vehicle. Thank you for choosing Moses. We appreciate you.
BMW service is excellent.
BMW service is excellent. Always courteous, kind and professional. HIGHLY recommend them to all my work colleagues and family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for giving us a great review and recommendation. We appreciate you.
Being a busy Monday, the staff was friendly and helpful
Being a busy Monday, the staff was friendly and helpful and my service was quicker than expected.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for your kind review. We appreciate you.
Fantastic experience!
Fantastic experience! Warm welcome immediately by Reagan and appreciated video update by Don. Care and attention to detail by staff is evident. Looking forward to continuing service here and purchasing another vehicle soon with Andy Hager.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Chad! I'm glad you had such a good experience. Thank you for giving our staff an excellent review. We appreciate you and look forward to working with your in the future.
I have bought a lot of vehicles in the last 50 years but
I have bought a lot of vehicles in the last 50 years but this was the easiest and best experience yet. Thank you, Moses Ford Saint Albans, West Virginia
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi! It's very high praise to say we gave you the best experience in your 50 years. Thank you for giving us an excellent review. We appreciate you.
Everything has been great , from the buying experience,
Everything has been great , from the buying experience, to the service after the sale ! Great service department !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for giving us a 5-star review. I'm glad you have had such good experiences buying a vehicle and getting it serviced. Thank you for choosing Moses. We appreciate you.
This is where the vehicle was purchased and ALL service
This is where the vehicle was purchased and ALL service has been done there. I am taken care and until differently. I will return for my service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Joey! I'm glad our staff has done a good job taking care of you and your vehicle. Thank you for giving us a 5-star review. We appreciate you.