Reviews
Overall, very helpful service.
Overall, very helpful service. My only issue is that I had specific questions regarding a repair issue that was only vaguely explained to me.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
My salesman was awesome!
My salesman was awesome! 10/10 will buy every single vehicle from Moses Ford! Sales staff was extremely friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service.
Excellent customer service. Jacob and Ashley were wonderful to work with to get me my new truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional service, informative video on vehicle
Professional service, informative video on vehicle status, courteous staff. Very helpful and accommodating. Excellent in all aspects.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience buying here, all staff was very easy to
Great experience buying here, all staff was very easy to work with and a smooth transaction all around.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Once again I took my Mustang to Moses Ford in St.
Once again I took my Mustang to Moses Ford in St. Albans for service and I received another First Class job. Thank you guys so much. I highly recommend them for your service needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I love Moses service.
I love Moses service. I wouldn’t go anywhere else! Friendly, professional, and very helpful. They always tell me what to expect as well as an estimated time frame. I actually enjoy taking my car in for service…lol. Imagine that
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The people were great.
The people were great. I talked to several employees including a mechanic a service manager who pointed out a problem I had and a salsasman that I had met in the past. The problem i had with the dealership was the price of the oil change. With a $25.00 discount i still paid over $125.00. I think that is ridiculous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Helped me get into a 2022 Ford Escape with a trade in and
Helped me get into a 2022 Ford Escape with a trade in and couldn't be happier with the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service manager was helpful professional and competent.
Service manager was helpful professional and competent. Repairs were very costly but completed in a timely manner correctly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair