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Moses of St. Albans

(837 reviews)
Visit Moses of St. Albans
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (304) 932-4077 (304) 932-4077
Used (304) 982-8882 (304) 982-8882
Service (304) 721-5139 (304) 721-5139

Reviews

(837 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses of St. Albans from DealerRater.

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Great dealership! I really love my new (to me) Ford...

Great dealership! I really love my new (to me) Ford Escape! We would recommend Moses Ford New or Used to friends and family. I didn’t even have to leave my house to sign the paperwork. The process was very easy! Paul Waugh, Cliff Adkins and Eric Castelli did a great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Listened to what we said. Answered our questions. Found...

Listened to what we said. Answered our questions. Found us the car we were looking for in our price range. Worked with us on our trade in. Took good care of us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Aaron Casto has been our salesman for six BMWs. He does a...

Aaron Casto has been our salesman for six BMWs. He does a great job! Always responds to questions, always does the things that he says he will do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Promote William now! William is a true professional,...

Promote William now! William is a true professional, continually looking out for the customer’s best interests. My automobile was ready on time and within budget. It was a great experience! Thank you Bill!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always a pleasure. Third vehicle that we have bought from...

Always a pleasure. Third vehicle that we have bought from devan and he never disappoints. All they staff is very friendly and courteous. Would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Top notch service department. Scheduled in advance , they...

Top notch service department. Scheduled in advance , they were waiting on me and called promptly both to confirm the work needed and when car was ready

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional and friendly service. Makes taking my...

Professional and friendly service. Makes taking my vehicle in for service a good experience Fast service, Moses has their service procedure well coordinated and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The sales man TJ did a wonderful job answered all my...

The sales man TJ did a wonderful job answered all my questions worked with me through text and email had a good experience with mosses

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I trust this dealership with my car! They are customer...

I trust this dealership with my car! They are customer focused, knowledgeable, and efficient. I depend on them to keep my car in tip, top shape.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

BEST FORD DEALER AROUND DAVE AKERS WENT TO FORD ON MY...

BEST FORD DEALER AROUND DAVE AKERS WENT TO FORD ON MY BEHALF AND RESOLVED A PROBLEM AND THE DEALER I PURCHASED THE VEHICLE FROM 1-77 FORD WOULD NOT EVEN TRY AND HELP ME WITHE THE PROBLEM. ALSO I HAD A RECALL NOTICE FOR ROOF RAILS AND BILL THE SERVICE ADVISOR TOOK CARE OF THAT PROBLEM WHILE I WAS THERE. GREAT SERVICE - GREAT PEOPLE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.