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Moses of St. Albans

(837 reviews)
Visit Moses of St. Albans
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (304) 932-4077 (304) 932-4077
Used (304) 982-8882 (304) 982-8882
Service (304) 721-5139 (304) 721-5139

Reviews

(837 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses of St. Albans from DealerRater.

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The service that I received on my 1999 Ford Ranger was...

The service that I received on my 1999 Ford Ranger was excellent and I wouldn’t take my Fords anywhere else for service or sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service and experience. The staff was...

Excellent service and experience. The staff was professional and created a good experience. Scott provided hours of research helping us find the right vehicle and it is much appreciated. It’s the little things that matter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Quick and easy transaction. Scott was a great...

Quick and easy transaction. Scott was a great salesperson. Very relaxed atmosphere... they make you feel like you have known them forever. Will definitely buy from here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Moses Ford was very helpful with helping me find exactly...

Moses Ford was very helpful with helping me find exactly what I needed. I looked at multiple options And they were very helpful and honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My experience with Moses BMW was the BEST! My husband and...

My experience with Moses BMW was the BEST! My husband and I were traveling from out of state in our X5 and the alternator went out. Luckily I found Moses BMW and James the service manager/angel. James went above and beyond to help us. I will never forget his kindness. Thank you James and Moses BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great professional and speedy service. Arrived early but...

Great professional and speedy service. Arrived early but they took my car in immediately. The waiting room was comfortable although I could have done without the Jerry Springer Show on the television.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

This process of making decisions/choices in ordering a...

This process of making decisions/choices in ordering a new car was made SO MUCH EASIER by working with such patient & knowledgeable salespeople! From day one, to AFTER picking up our BEAUTIFIC new car, Casey was attentive, helpful, & extremely knowledgeable! We were treated with much kindness & respect...And PATIENCE! This was one of the best car-buying experiences we've had :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The staff at Moses Ford are awesome, very professional...

The staff at Moses Ford are awesome, very professional and excellent service. I appreciate the quick appointment and made me feel comfortable during my stay.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Casey was great to work with throughout the process of...

Casey was great to work with throughout the process of ordering my new BMW. She regularly kept me up to date on progress of build.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Devin is very knowledgeable and knows his product. Devin...

Devin is very knowledgeable and knows his product. Devin is easy to work with and deserves the highest rating. Happy with purchase. Great dealership to buy from. Service is quality.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.