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Moses of St. Albans

(837 reviews)
Visit Moses of St. Albans
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (304) 932-4077 (304) 932-4077
Used (304) 982-8882 (304) 982-8882
Service (304) 721-5139 (304) 721-5139

Reviews

(837 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses of St. Albans from DealerRater.

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Bill Weaver always takes good care of me. He is a big...

Bill Weaver always takes good care of me. He is a big reason why I’ve continued to get both of my Ford vehicles serviced here over these many years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

John love joy is a very nice sales person. He did all he...

John love joy is a very nice sales person. He did all he could to make me comfortable.sales manger was also great to help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had a very good experience with Moses Ford. Recieved...

I had a very good experience with Moses Ford. Recieved helpful information from the salesman we worked with, John Lovejoy. Moses had a great selection of cars that met our needs, and John was eager and willing to help us find the right car without the pressure that salesman so often overuse. I also got a good value on my trade in! Would recommend to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

From my first contact via email, the staff was friendly...

From my first contact via email, the staff was friendly and courteous. When I arrived for my appointment, I was met at the door and spoke with the manager on duty as well as a salesman. They were very helpful and listened to me. No pressure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The most prompt, competitive and convenient buying...

The most prompt, competitive and convenient buying process of any car I have ever bought! Highly recommend Moses BMW. Out of state purchase delivered without flaw!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service Advisor was amazing. The things that were wrong...

Service Advisor was amazing. The things that were wrong with my car are Ford issues and should have been covered by Ford. That is my only disappointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My service experience today at Mose’s Ford was very...

My service experience today at Mose’s Ford was very positive .... All service personnel that I interfaced with were very knowledgeable, professional and courteous. Have A Blessed Day

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Our experience was great!Friendly and easy with no...

Our experience was great! Friendly and easy with no pressure or hassle. They were great on pricing too! The final paperwork had no surprises or pressure to buy extras.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always fast friendly service and spotless! Bought my...

Always fast friendly service and spotless! Bought my vehicle here, and have it serviced here. When the time comes will buy here again. Great people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everybody is always so helpful and so nice. Thank you...

Everybody is always so helpful and so nice. Thank you Brandon and Sarah for everything... oh, and I left with a beautiful, washed vehicle too🥰🥰

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.