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Moses of St. Albans

(837 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (304) 932-4077 (304) 932-4077
Used (304) 982-8882 (304) 982-8882
Service (304) 721-5139 (304) 721-5139

Reviews

(837 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses of St. Albans from DealerRater.

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Excellent service and easy to work with. Was able to take...

Excellent service and easy to work with. Was able to take the truck home that day even though we didn’t have the down payment with us and had to bring it back when the bank opened after the holiday.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great sales team, found the truck I was looking for, with...

Great sales team, found the truck I was looking for, with no pressure or problems I will tell others, and send them your way. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great to work with and Aaron Casto does a great job...

Great to work with and Aaron Casto does a great job getting you what you are looking to buy. Great sales team very friendly . I will definitely keep purchasing fro Moses BMW

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Super professional, friendly, and trustworthy. I know...

Super professional, friendly, and trustworthy. I know when I do business with them they will make it as seamless, time efficient as possible. That is worth a lot. They encouraged me to do early lease trade out and I could not be happier with my new sporty X3!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

They are very knowledgeable and helpful. The whole...

They are very knowledgeable and helpful. The whole process was easy and they found my dream car. I never dreamed my car would show up as fast as it did. It was the first time I bought a car by myself and Aaron made it so easy. Thank you Aaron..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Beautiful dealership. Courteous and friendly sales staff....

Beautiful dealership. Courteous and friendly sales staff. We previously owned a BMW, and the service department is awesome. We are very pleased with our new BMW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jacob Samples was my salesman and he made everything easy...

Jacob Samples was my salesman and he made everything easy for me, he did all my paperwork and set up my deal while I had to go back to work. Finance guy was very helpful also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Sales/great car

Arron Casto was my first contact at Moses and his professionalism, listening skills, no pressure and meeting my needs was so much different that many other salesman. Arron after matching a car to my needs then let the car sell itself. It todays world I found it very refreshing when Arron says, take the car home and show your wife or let me bring it to you. After that, I knew I was in the right place to buy a car and had no worries about the type of service I would receive after buying it. My next plan is to go back in 3 years and have Arron help me choose my next BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

2019 Raptor

My wife and I bought a 2019 platinum off of Daniel a few months ago! But we were in a terrible accident and unfortunately it totaled our brand new truck! Once I told Daniel what happened he assured me he would take care of us! That he did !!! 2019 Raptor Thanks Eric & Nichole

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Highly recommend Moses Ford

I was very satisfied with the deal on my 2019 Escape and my 2014 trade in. Our salesman, Daniel Hines was super nice and easy to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.