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Moses of St. Albans

(837 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (304) 932-4077 (304) 932-4077
Used (304) 982-8882 (304) 982-8882
Service (304) 721-5139 (304) 721-5139

Reviews

(837 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses of St. Albans from DealerRater.

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My salesman Anthony and finance person Ashley made my new...

My salesman Anthony and finance person Ashley made my new ford purchase enjoyable. They were very knowledgeable and worked hard to get me in the vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi! We are so glad that you had a wonderful experience with us! Please reach out if you need anything else! We appreciate your business and hope to see you again soon!

I needed my oil changed and had my appointment scheduled...

I needed my oil changed and had my appointment scheduled in a timely manner (the same week I asked). Every person I came in contact with was very attentive, courteous, and knowledgeable. The service to my vehicle was done quickly and thoroughly. I am very pleased with Moses Ford, Lincoln, and BMW. I highly recommend them!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service. Always helpful and do extra work to keep...

Great service. Always helpful and do extra work to keep car running good. Very timely and friendly. Service is done expertly and efficiently. Will always have my car serviced here.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi! We are so glad that you had a wonderful experience with us! Please reach out if you need anything else! We appreciate your business and hope to see you again soon!

We have used TJ to get our Ford Focus and he was very...

We have used TJ to get our Ford Focus and he was very great with the process. We recently upgraded to a bigger Ford and we couldn’t be happier. TJ was just as great with this process and got us a great deal!! I highly recommend this place and TJ! Plus everyone was so friendly and nice to my kids while we waited.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent in both hospitality and service. Technicians...

Excellent in both hospitality and service. Technicians are very knowledgeable and thorough and the service desk folks are extraordinary. Worked tirelessly to resolve my problem

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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi! We are so glad that you had a wonderful experience with us! Please reach out if you need anything else! We appreciate your business and hope to see you again soon!

Had an extremely helpful sales person I Aaron Casto. Very...

Had an extremely helpful sales person I Aaron Casto. Very knowledgeable and experienced. Understood that I was the buyer even though my husband was with me. First saw this car at the car show and liked it.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly service. Great place to hang out while waiting....

Friendly service. Great place to hang out while waiting. Great coffee and snacks. Clean restrooms. Reasonable price for service. Didn’t need a ride this time but they’ve been great about that in the past.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Professional and helpful. I would recommend them service...

Professional and helpful. I would recommend them service department for all my friends and family who owns BMWs. I will have all my services performed there in the future

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi! We are so glad that you had a wonderful experience with us! Please reach out if you need anything else! We appreciate your business and hope to see you again soon!

Outstanding service when I had an emergency blowout tire...

Outstanding service when I had an emergency blowout tire on interstate. Andrew Hager saved the day with a loaner and Jeanette stayed after closing to assist.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi! We are so glad that you had a wonderful experience with us! Please reach out if you need anything else! We appreciate your business and hope to see you again soon!

It all starts with the staff. The staff at Moses BMW is...

It all starts with the staff. The staff at Moses BMW is world class. They are very attentive, professional, and kind. My BMW was in for a check engine light that turned out to be much more. However, the team at Moses BMW was able to repair the motor in a timely fashion and provide me with a car to drive while mine was being repaired. My Beamer is back to performing like it always has. I will continue to do business with Moses BMW because, they care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi! We are so glad that you had a wonderful experience with us! Please reach out if you need anything else! We appreciate your business and hope to see you again soon!