Skip to main content

Myers Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (184 reviews)
Visit Myers Ford
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (540) 298-6537 (540) 298-6537
Used (540) 298-6535 (540) 298-6535
Service (877) 427-9674 (877) 427-9674

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (184 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Myers Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Website not accurate

The vehicles on the website are not at the dealership. Not very transparent. The man I had talked to did not even know what was on the website.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Mindi, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. We take our customers’ comments seriously so we hope that you’ll contact our New Vehicle Sales Manager, Lisa Good at (540) 298-1271 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability. Thank you!

After buying a car at Myers Ford for my daughter 11 years...

After buying a car at Myers Ford for my daughter 11 years ago, I have trouble going anywhere else. I just bought a 2021 Escape and still got the same great service. The process was easy and I think they are always fair. They go out of the way to keep you informed, and if there was a problem, I feel they’d do their best to work it out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love Myers Ford for Service & Sales ...been going to them...

Love Myers Ford for Service & Sales ...been going to them for 17 yrs. now...they're like "family" and treat you that way too... Highly recommend them for all my service and vehicles... A++++++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I'm in a service business as well and have had service...

I'm in a service business as well and have had service done many places over the years. Myers stands apart from the crowd, because they care about their customers and it is obvious. All businesses make mistakes, but good ones stand behind their work. Myers does that as well. Meet anyone in leadership at Myers and you will see why they stand apart from any new car dealer in the valley. I love it, and I hope they never fall for the tactics of other businesses that are really missing what isn't rocket science...have a heart for your customers and they will see it and stick with you. It's genuine at Myers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I showed up for a scheduled oil change and inspection on...

I showed up for a scheduled oil change and inspection on my Fusion a week early. Just put it down wrong on my calendar. I offered to just come back when I realized my error but the service guys were wonderful and fit me in. And they didn’t make me feel like an idiot! I’ve been a Myers Ford customer for over 40 years and don’t expect that to change any time. I bought my car last year from Lisa. She still remembered me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The buying process was quick and simple. Kelly Brown is...

The buying process was quick and simple. Kelly Brown is great to deal with and very through going over the new vehicle with you. All around great dealership!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Meandmylilmen1519@gmail.com

Purchase a Used Ford Explorer. Dave (salesman) was great, very personable, no pressure sales. Caine (finance manager) was great too. Very professional and helpful. Paperwork process was smooth, efficient and quick. Overall Excellent experience with Myers Ford. I will definitely be shopping here again !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Breanna, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

Myers is the primary reason my last 5 vehicles have been...

Myers is the primary reason my last 5 vehicles have been Fords, purchased there. Very professional, cooperative and through. No "funny business" with Myers sales or service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

15,000 mile checkup

Extremely professional, very timely, all service performed to satisfaction! Prior to appointment received reminders and check in instructions. This service center is exceptionally well run and organized! Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service of my 2017 Ford Edge

Every time I come to Myers Ford the work on my car is done in a professional manner. The people at Myers Ford are all very professional and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we appreciate your positive review about your recent experience with us! We hope to be of service to you again! Take care!